Champion a safe, positive, and engaging community by reviewing student posts (~500 hourly)
Identify nuanced posts by students that may not be directly addressed in content guidelines
Decode and interpret hidden messages or meanings in student communication
Provide prompt, kid-friendly, and encouraging responses to student inquiries
Empower students with clear, age-appropriate explanations of moderation decisions
Make swift, thoughtful decisions to uphold community standards
Stay current on trends to connect meaningfully with students
Collaborate to refine policies and enhance the community experience
Commit to excellence through accurate documentation and continuous growth

Requirements

At least one year of work experience in any industry
Access to a computer/laptop (camera preferred) with a reliable high-speed internet connection
Strong proficiency with technology and aptitude to learn new technologies and processes quickly

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationdecision makingproblem solvingcollaborationcustomer serviceadaptabilityattention to detailempathycreativitycritical thinking