Epic Revenue Cycle & Systems Analyst

Miami Valley Hospital

Epic Revenue Cycle System & Support Analyst serving as liaison between Revenue Cycle operations and Digital Health & Technology. Managing system support requests and optimizing Epic functionality across revenue cycle workflows.

Posted 7/25/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic systems, particularly in revenue cycle modules, with a strong focus on system configuration, performance analysis, and stakeholder communication. Capable of managing support tickets and leading projects to enhance operational workflows in a healthcare environment.

Highest-signal resume keywords

Epic Systems ExperienceRevenue Cycle ManagementEpic Certification (Resolute HB/PB, Cadence, Prelude)System Configuration and TestingStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Epic Revenue Cycle ModulesSystem NavigationWorkflow AnalysisData Trend AnalysisProject Management

Soft Skills

Problem-SolvingAnalytical SkillsOrganizational SkillsInterpersonal CommunicationIndependent Work

Tools & Technologies

Epic SystemsDigital Health & Technology (DHT)

Certifications & Qualifications

Epic Certification (Resolute HB/PB, Cadence, Prelude)

Industry Keywords

Healthcare BillingRegistration WorkflowsScheduling WorkflowsDenial ManagementChange Control

About the role

Key responsibilities & impact

Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities
Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders
Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions
Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation
Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement
Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations
Participate in governance processes related to Epic system changes and change control
Develop and maintain documentation related to workflows, configurations, and system enhancements
Provide education or training to operational teams regarding system changes or new functionalities
Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.

Requirements

What you’ll need

3 - 5 years of job related experience
Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred
Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred
Strong understanding of healthcare billing, registration, scheduling, and denial management workflows
Proficiency with Epic revenue cycle modules and system navigation
Excellent problem-solving, analytical, and organizational skills
Strong interpersonal communication and stakeholder management abilities
Ability to work independently, manage multiple priorities, and drive projects to completion
Knowledge of change control and system governance processes is a plus.

Benefits

Comp & perks

Additional responsibilities may include supporting strategic planning efforts
Contributing to downtime and recovery processes
Collaborating with training or quality teams