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Revenue Cycle & Systems Analyst
Miami Valley HospitalEpic Revenue Cycle System & Support Analyst enhancing revenue cycle workflows through Epic systems and support. Collaborates with stakeholders and leads system optimization projects.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic systems, particularly in revenue cycle modules, with a strong focus on workflow optimization, system configuration, and stakeholder communication. Proven ability to manage support tickets and lead projects to enhance system functionality and performance in a healthcare environment.
Highest-signal resume keywords
Epic Systems ExperienceRevenue Cycle ManagementEpic Certification (Resolute HB/PB, Cadence, Prelude)System Configuration and TestingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Revenue Cycle ModulesSystem NavigationWorkflow AnalysisData Trend AnalysisProject Management
Soft Skills
Problem-SolvingAnalytical SkillsOrganizational SkillsInterpersonal CommunicationIndependent Work
Tools & Technologies
Epic SystemsDigital Health & Technology (DHT)
Certifications & Qualifications
Epic Certification
Industry Keywords
Healthcare BillingRegistration WorkflowsScheduling WorkflowsDenial ManagementChange Control
About the role
Key responsibilities & impact- Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities.
- Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders.
- Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions.
- Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation.
- Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement.
- Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations.
- Participate in governance processes related to Epic system changes and change control.
- Develop and maintain documentation related to workflows, configurations, and system enhancements.
- Provide education or training to operational teams regarding system changes or new functionalities.
- Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.
Requirements
What you’ll need- 3 - 5 years of job related experience
- Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred.
- Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred.
- Strong understanding of healthcare billing, registration, scheduling, and denial management workflows.
- Proficiency with Epic revenue cycle modules and system navigation.
- Excellent problem-solving, analytical, and organizational skills.
- Strong interpersonal communication and stakeholder management abilities.
- Ability to work independently, manage multiple priorities, and drive projects to completion.
- Knowledge of change control and system governance processes is a plus.
Benefits
Comp & perks- Health insurance
- Professional development