Patient Financial Advocate

Miami Valley Hospital

Patient Financial Advocate assisting patients and families to access financial resources at Miami Valley Hospital North. Handling revenue cycle processes such as prior authorization and benefit verification.

Posted 6/18/2026full-timeDayton • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for assisting patients and/or families to access financial resources
Assists and provides guidance to patients who may qualify for assistance through state, county, and federal programs
Responsible for revenue cycle processes including functions related to obtaining prior authorization, follow up, and benefit verification
Available to patients and families to answer questions regarding their insurance and give estimates of co-pay amounts

Requirements

What you’ll need

High School completion / GED
Medical terminology, medical billing, and/or CPT/ICD coding knowledge preferred
Associate Degree in related field preferred
Preferred Windows-based computer typing 25 wpm
3 - 5 years of job related experience
Prior hospital experience, insurance/claims processing, patient financial need assessment eligibility and prior authorization process preferred
Worked with Epic previously
Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred
3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit.
Must possess good math skills and pass a skills test with includes calculating co-pays and deductibles.

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical terminologymedical billingCPT codingICD codinginsurance verificationprior authorizationpatient financial need assessmentthird party collectionsaccounts receivable managementfinancial assistance

Soft Skills

communicationguidancemath skills

Certifications

High School diplomaGEDAssociate Degree