Patient Financial Advocate

Miami Valley Hospital

Patient Financial Advocate at Miami Valley Hospital South assisting patients with financial resources and guidance. Managing revenue cycle processes including authorization and benefit verification.

Posted 6/18/2026full-timeCenterville • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Patient Financial advocate is responsible for assisting patients and/or families to access financial resources.
The Advocate assists and provides guidance to those patients who may qualify for assistance through state, county, and federal programs.
The Advocate will also be responsible for revenue cycle processes including functions related to obtaining prior authorization, follow up, and benefit verification.
Additionally, the Advocate will be available to patients and families to answer questions regarding their insurance and give estimates of co-pay amounts.

Requirements

What you’ll need

Minimum Level of Education Required: High School completion / GED
Preferred educational qualifications: Medical terminology, medical billing, and/or CPT/ICD coding knowledge. Associate Degree in related field preferred.
Position specific testing requirement: Preferred Windows-based computer typing 25wpm
Minimum Level of Experience Required: 3 - 5 years of job related experience
Preferred experience: Prior hospital experience, insurance/claims processing, patient financial need assessment eligibility and prior authorization process preferred. worked with Epic previously.
Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit.
Prepares reports on the status of credit and collections, and other operating statements are required.
Must possess good math skills and pass a skills test with includes calculating co-pays and deductibles.

Benefits

Comp & perks

Hybrid = WORK LOCATION AT MIAMI VALLEY HOSPITAL SOUTH / HOME

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical terminologymedical billingCPT codingICD codinginsurance verificationprior authorizationpatient registrationthird party collectionsfinancial assistanceaccounts receivable management

Soft Skills

communicationguidancecustomer servicemath skills

Certifications

High School completionGEDAssociate Degree in related field