Miami University College of Education, Health and Society

Technical Support and Training Specialist

Miami University College of Education, Health and Society

full-time

Posted on:

Location Type: Hybrid

Location: Hamilton • Ohio • 🇺🇸 United States

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Salary

💰 $69,500 - $74,500 per year

Job Level

Mid-LevelSenior

Tech Stack

PerlPython

About the role

  • Support learning technology administration and training; respond to IT ticket requests (regarding the use of LMS).
  • Design and deliver workshops in support of course development, instruction, and use of the learning management system (LMS).
  • Work as part of a team, plan faculty development, and support faculty in effectively utilizing technology in teaching.
  • Partner with IT Services, AccessMU, and other key constituents across campus to ensure successful and efficient use of instructional technologies.

Requirements

  • Bachelor's degree in instructional design, informational technology, education, communication, media, or relevant field.
  • Three years of demonstrated experience in building technologically mediated courses, preferably in higher education.
  • Consideration may be given to candidates with:
  • Master’s degree
  • Experience with learning management systems (LMS), preferably Canvas; familiarity with HTML and CSS.
  • API experience with coding languages such as Python, cURL, or PERL
  • Teaching experience, whether online, hybrid, or face-to-face.
  • Desired specialties: emerging technologies, project management, advanced-level LMS and technology support.
  • Demonstrated ability to train one-on-one and in a group setting.
Benefits
  • Benefit Eligible 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designlearning management systemsHTMLCSSAPIPythoncURLPERLcourse developmentproject management
Soft skills
trainingteamworkcommunicationfaculty supportworkshop deliveryplanninginterpersonal skillsgroup trainingproblem-solvingcollaboration
Certifications
Bachelor's degreeMaster's degree