Training Operations Specialist

MGMA

Training Operations Specialist coordinating and supporting deployment of healthcare education products for MGMA. Collaborating with operations, editorial, and cross-functional teams to ensure efficient releases.

Posted 5/19/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Collaborate across teams to manage deployment schedules and align with product timelines, on time, to specifications and with accuracy and efficiency
Use LMS, CRM, digital event technology, and web-based tools to execute product deployments
Create, manage and execute project milestones, timelines and deliverables in accordance with each deployment
Communicate regularly with stakeholders to ensure operational requirements and business goals are met
Track and improve metrics related to deployment, support, and user experience
Respond to questions and resolve issues related to training product operations
Monitor platform performance and assist in system improvements to optimize delivery
Expert level utilization in training and educational platforms such as CRM, LMS, digital event technology and other web-based tools used
Echo the voice of product users inside the team to ensure positive user experiences for training product consumption
Set, track and proactively manage key metrics related to deployment processes, driving operational excellence

Requirements

What you’ll need

A Bachelor’s degree in Health or Business Administration, Communications, Instructional Design, Industrial Engineering, or related field required
A Project Management Professional (PMP), Program Management Professional (PgMP), Certified Associate in Project Management (CAPM) or comparable project management certifications is preferred
Three (3) years of experience in project management, healthcare, training, education, or a related field in a professional setting is required
Intermediate proficiency in Microsoft Office and comfortability with LMS/CRM platform
Extensive knowledge of Microsoft Project/Planner (or equivalent project management tools), OneNote, SharePoint and major operating systems (e.g., Windows)
Excellent communication and stakeholder engagement skills
High attention to detail and ability to work independently
Analytical mindset and desire for continuous learning
Considerable knowledge of project management processes, design, healthcare organizations and practices
Substantial knowledge of administration procedures, including awareness of project management techniques, tools and software
Capability to provide timely, accurate and relevant project and portfolio reporting as agreed
Ability to be flexible by adapting quickly to changing priorities
Ability to quickly learn and be comfortable using the Association’s internal software system JIRA.
Must have reliable transportation. Must have valid driver's license.

Benefits

Comp & perks

medical, dental, and vision coverage
life insurance
short- and long-term disability
401(k) plan featuring company match
profit-sharing
professional development opportunities
work-life balance through a hybrid work schedule
employee assistance program
generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays
flexible spending account
on-site fitness center
volunteer opportunities
tuition assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementdeployment managementmetrics trackinguser experience optimizationanalytical skillsattention to detailcontinuous learningadministration proceduresproject reporting

Soft Skills

communication skillsstakeholder engagementindependent workflexibilityadaptability

Certifications

Project Management Professional (PMP)Program Management Professional (PgMP)Certified Associate in Project Management (CAPM)