MezTal

AR Billing Specialist

MezTal

full-time

Posted on:

Location Type: Hybrid

Location: Guadalajara • Mexico

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Tech Stack

Cloud

About the role

  • - Prepare accurate monthly billing for rent, level-of-care, ancillary charges, and adjustments.
  • - Verify accuracy of service plan charges by coordinating with Nursing and Executive Directors.
  • - Maintain updated rate sheets, billing codes, and payer information in the billing system.
  • - Process move-in and move-out prorations promptly and accurately.
  • - Ensure all recurring and one-time charges are fully captured before billing deadlines.
  • - Review daily, weekly, and monthly AR aging reports to identify overdue balances.
  • - Initiate and document collection efforts per policies, including phone calls and written notices.
  • - Coordinate with Executive Directors regarding resident communication and in‑house collections.
  • - Escalate delinquent accounts to leadership when thresholds or timelines are exceeded.
  • - Maintain detailed notes in the AR system regarding every collection attempt and resident communication.
  • - Post all payments (resident, family, insurance, Medicaid) daily to ensure current account balances.
  • - Reconcile bank deposits with payment batches to ensure accuracy.
  • - Process refunds, adjustments, and write‑offs with proper authorization.
  • - Resolve unapplied or misapplied cash discrepancies quickly.
  • - Support month‑end close by validating billing reports and running reconciliation summaries.
  • - Track outstanding LTC insurance claims and prepare required documentation.
  • - Respond to payer requests, including remittance questions, eligibility verification, or corrections.
  • - Monitor denial trends and escalate repeated payer issues to management.
  • - Coordinate with Managed Care Organizations for timely posting and adjustments.
  • - Provide Executive Directors with up‑to‑date AR reports and resident balance summaries.
  • - Respond professionally to resident and family billing inquiries, offering clear explanations.
  • - Collaborate with Central Billing, Nursing, and Sales teams to resolve discrepancies.
  • - Participate in community audits and regulatory reviews when billing documentation is required.
  • - Maintain HIPAA compliance when handling resident financial or health‑related information.
  • - Ensure records are organized, secure, and audit‑ready per corporate policy.
  • - Stay current on regulatory and payer updates affecting billing workflows.
  • - Adhere strictly to confidentiality and data protection standards.
  • - Maintain accurate digital and physical filing systems for billing activity.

Requirements

  • - Education: High school diploma required; Associate degree preferred.
  • - Experience: 5+ years AR or healthcare billing experience.
  • - Skills & Competencies:
  • - Exceptional multitasking ability with comfort managing hundreds of concurrent email threads and operational workflows.
  • - Strong written communication, follow-through, and documentation accuracy.
  • - High proficiency in Outlook, DocuSign, vendor portals, cloud-based systems, and multi-system navigation.
  • - Strong understanding of senior living operations, compliance requirements, and vendor processes.
  • - Ability to independently research, problem-solve, and coordinate across all departments.
  • - Highly organized, deadline-driven, and detail-oriented.
Benefits
  • - 🎄 **Christmas Bonus**: 30 days, to be paid in December.
  • - 🩺 **Major Medical Expense Insurance**: Coverage up to $20,000,000.00 MXN.
  • - 🩹 **Minor Medical Insurance**: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
  • - 😁 **Dental Insurance**: Always smile with confidence!
  • - 💼 **Life Insurance**
  • - 🌴 **Vacation Days**: 12 vacation days.
  • - + 📅 **Floating Holidays**: 3
  • - 📱 Cell Phone Reimbursement & Transportation Subsidy.
  • - 🌐 **Hybrid Scheme**: Enjoy the best of both worlds, remote and in-office work.
  • - 🌍 **Multicultural Exposure**: Work with operations within Mexico and the United States.
  • - 🎉 **MezTal Internal Events**: Strike a healthy balance between your professional and personal goals.
  • - 💸 **Exclusive Discounts**: Benefits with different companies for being part of MezTal.
  • - 📚 **Academic Agreements**: Access to national universities and language schools.
  • - 🚀 **Career Growth**: We will search for the best conditions for progress
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablebillingreconciliationcollection effortsprorationspayment processingadjustmentsrefundsdocumentationHIPAA compliance
Soft Skills
multitaskingwritten communicationproblem-solvingorganizationattention to detaildeadline-drivenfollow-throughcoordinationprofessionalismcollaboration