Deliver products and improvements for a changing world
Craft and develop software for platforms, peripherals, applications, and diagnostics
Serve as a global escalation point, collaborating with various teams to resolve issues
Examine technical email messaging and security incidents, conduct root cause analysis, and suggest long-term solutions
Collaborate with the email messaging operations team on user issues
Guide stakeholders and the internal messaging team in adopting best practices and enhancing services to meet business needs
Requirements
Graduate/ Masters with 12-15 years of relevant experience
More than 5 years in email services within large enterprise companies
Exceptional ability to conduct escalation investigations, analyze findings, and determine root causes
Extensive knowledge of email security techniques and technologies such as DMARC, DKIM, SPF, STARTTLS, Anti-Spam, Anti-Phishing, Email Attachment Defense, URL Defense, Microsoft Exchange Online, Cisco Secure Email, and Microsoft Defender for Office 365
Strong proficiency in Microsoft Exchange Online administration and Microsoft Outlook troubleshooting
Advanced PowerShell scripting and Automation
Industry certifications (CISSP, MS Cybersecurity Architecture Expert, MS365 Admin Expert, Azure Security Engineer, etc.) are desirable
Post-graduate degree in computer science or related field is desirable
Benefits
Equal employment opportunity for all employees
Work environment free of discrimination and harassment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
email servicesroot cause analysisemail security techniquesPowerShell scriptingautomationMicrosoft Exchange Online administrationMicrosoft Outlook troubleshooting