People Operations Manager

MetroStar

People Operations Manager supporting people-first culture and compliance at MetroStar. Leading employee relations and compensation strategies while acting as a strategic business partner.

Posted 5/18/2026full-timeReston • Virginia • 🇺🇸 United StatesSeniorLead💰 $92,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a strategic advisor and business partner to assigned business unit(s), including operations, delivery, and technical teams.
Provide consultative support to leaders on workforce planning, performance management, organizational design, and engagement.
Translate business needs into solutions that align with both team goals and MetroStar’s people strategy.
Foster a culture of accountability, inclusion, and high performance across supported units.
Lead and resolve sensitive employee relations matters with objectivity, empathy, and alignment to policy and legal standards.
Conduct investigations, draft documentation, and guide managers through corrective actions, terminations, and appeals.
Ensure full compliance with employment laws, MetroStar policy, and government contracting-specific requirements (e.g., EEO, OFCCP, SCA).
Identify trends and proactively address workplace culture or morale issues through training, process refinement, or coaching.
Partner with stakeholders to manage compensation strategies that align with organization’s pay philosophy.
Conduct benchmarking and pay reviews; ensure pay practices remain competitive and compliant.
Support pricing and labor category alignment during proposal development and contract transitions.
Partner with stakeholders to create development plans for key roles and career phases.
Monitor participation and assess the impact of training and certification programs.
Oversee core HR processes including onboarding, offboarding, HRIS data integrity, and employee documentation management.
Help prepare for internal and external audits, DCAA reviews, and other compliance inspections.
Partner cross-functionally with Talent Acquisition, IT, Security, and Finance to deliver seamless employee experiences.
Leverage AI-enabled HR tools and people analytics to improve process efficiency, identify workforce trends, support decision-making, and ensure responsible, compliant use of employee data.

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business, or related field (Master’s or SPHR/SHRM-SCP a strong plus).
7+ years of progressive HR experience, including 4+ years in an employee relations leadership role and 2+ years supporting federal contracts.
Direct experience supporting business units as a Business Partner.
Proven compensation experience, especially within the constraints of government contracting (e.g., SCA, exempt/non-exempt labor).
Strong familiarity with OFCCP, EEO, and labor classification requirements.
Demonstrated success in building or supporting professional development and training frameworks.
Exceptional interpersonal, written, and verbal communication skills.
High emotional intelligence, strong ethical judgment, and a track record of discretion.
Experience implementing AI-enabled HR technologies and applying data-driven insights to improve people operations while maintaining compliance, privacy, and ethical standards.

Benefits

Comp & perks

Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsworkforce planningperformance managementorganizational designcompensation strategiestraining frameworksHRIS data integritycompliance inspectionspay reviewsinvestigations

Soft Skills

interpersonal skillswritten communicationverbal communicationemotional intelligenceethical judgmentdiscretionobjectivityempathyaccountabilityinclusion

Certifications

Bachelor’s degree in Human ResourcesBachelor’s degree in BusinessMaster’s degree (strong plus)SPHRSHRM-SCP