ServiceNow

• Design and implement scalable solutions across ITSM, SAM, and related ServiceNow modules.
• Develop custom applications, integrations, and automation leveraging Flow Designer, Script Includes, Business Rules, and REST APIs.
• Translate business requirements into well-architected ServiceNow solutions.
• Configure and maintain SAM Pro modules, including license models, entitlements, reconciliation, and normalization.
• Support software discovery and compliance processes across enterprise toolsets.
• Integrate SAM with CMDB and procurement data to ensure accurate asset lifecycle management.
• Create and maintain developer runbooks, coding standards, and release management documentation.
• Define and implement shared responsibility models between development, platform operations, and business process owners.
• Mentor junior developers and enforce best practices through peer review and automation pipelines.
• Support ServiceNow upgrades, migrations, and integrations in collaboration with ITSM, Security, and Cloud teams.
• Participate in operational reviews, sprint planning, and backlog grooming with cross-functional teams.
• Troubleshoot and resolve platform incidents, ensuring high availability and compliance with internal controls.

Senior ServiceNow Developer II

Senior ServiceNow Developer

Principal Architect – ServiceNow

ServiceNow-Nuvolo Implementation Specialist

ServiceNow Developer