Technical Project Manager
Metronet
full-time
Posted on:
Location Type: Hybrid
Location: Florida • Illinois • United States
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About the role
- Lead end-to-end project delivery for network and systems initiatives, including planning, execution, risk management, change control, and closure.
- Facilitate meetings and workshops to gather requirements, document outcomes, and maintain project artifacts, timelines, and tracking using tools such as MS Project and Jira.
- Coordinate across engineering, NOC, IT, procurement, vendors, and leadership to align technical requirements, dependencies, and operational workflows.
- Collaborate with technology, automation, DevOps, and IT teams to ensure timely delivery and seamless integration of platforms, tools, and features.
- Translate network architecture and engineering requirements into actionable project plans and execution strategies.
- Drive implementation and integration of NMS/EMS and OSS/BSS platforms, as well as monitoring, telemetry, and performance management solutions.
- Oversee development and deployment of NOC tools, dashboards, automation scripts, and API-based integrations to support fault management and operational efficiency.
- Lead disaster recovery planning, testing, documentation, and escalation procedures for critical network and system components.
- Coordinate sparing and high-availability strategies with engineering and supply chain teams to enable rapid fault recovery.
- Identify and implement automation opportunities across provisioning, monitoring, and incident response to improve scalability and reduce MTTR.
- Champion continuous improvement initiatives focused on operational efficiency, reliability, and adoption of advanced analytics and AI-driven operations.
- Provide regular status updates and executive-level reporting, and perform other duties as assigned.
Requirements
- High school diploma or GED required; bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or related field and/or PMP certification preferred.
- Strong understanding of IP networking (BGP, OSPF, MPLS, QoS) and transport technologies (DWDM, Ethernet, SDH/SONET).
- Experience with OSS/NMS/EMS platforms, network monitoring tools, and ticketing systems.
- Proficiency with project management and collaboration tools such as Jira, Confluence, and MS Project.
- Familiarity with NOC operations, incident management, and change control processes.
- Excellent communication, leadership, and stakeholder management skills with the ability to influence across teams.
- Strategic, analytical, and problem-solving mindset with a strong technical foundation.
- Proven ability to manage multiple complex initiatives simultaneously and drive results through cross-functional collaboration.
- 2+ years of project management experience in an IT, telecommunications, or service provider environment.
- PMP, PRINCE2, Agile, or Scrum certification preferred.
- Experience with network automation and infrastructure-as-code tools (e.g., Ansible, Terraform, Itential, Python) preferred.
- Networking certifications and/or hands-on experience (e.g., Cisco or Juniper) preferred.
- Ability to support after-hours and weekend work as required.
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IP networkingBGPOSPFMPLSQoSDWDMEthernetSDHSONETnetwork automation
Soft Skills
communicationleadershipstakeholder managementstrategic thinkinganalytical skillsproblem-solvingcross-functional collaborationinfluenceproject managementchange control
Certifications
PMPPRINCE2AgileScrumCisco certificationJuniper certification