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Metrohm USA

Product Specialist

Metrohm USA

Technical expert supporting Metrohm USA's spectroscopy and wet chemistry product portfolio. Providing pre-sales support, training, and collaboration across internal teams.

Posted 5/2/2026full-timeRiverview • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as the technical product expert for assigned Process Analytics products (e.g., spectroscopy and wet chemistry analyzers)
  • Provide pre‑sales technical support, including application discussion and development, solution design, and customer consultations
  • Support and execution of product demonstration and feasibility studies in-house and at customer site
  • Support product training for sales, service, and customers (classroom, virtual, and onsite)
  • Assist with system troubleshooting, performance testing, and programming of analyzer
  • Collaborate cross‑functionally with Product Management, Sales, Service, and global Metrohm resources
  • Support new product introductions and ongoing product developments based on market and customer feedback
  • Participate in trade shows, customer visits, and industry events as needed

Requirements

What you’ll need
  • Bachelor’s degree in Chemistry, Chemical Engineering, Analytical Chemistry, or a related scientific discipline
  • Strong understanding of analytical technology principles, specifically in NIR and Raman spectroscopy
  • Experience working with analytical instrumentation or process analyzers
  • Ability to communicate complex technical concepts clearly to diverse audiences
  • Willingness to travel domestically as needed – est. 35% overnight travel
  • Preferred: Experience with process spectroscopy or wet chemistry analyzers
  • Background in applications support, product specialist, service, or technical sales roles
  • Familiarity with process environments (chemical, Petrochem, Semicon, industrial manufacturing, etc.)

Benefits

Comp & perks
  • Medical, dental & vision coverage
  • Company‑paid life & disability insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Paid vacation, sick, personal, and holiday time
  • Supportive, growth‑oriented team culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
spectroscopywet chemistry analyzersanalytical instrumentationprocess analyzersperformance testingsystem troubleshootingprogrammingapplication developmentsolution designproduct training
Soft Skills
communicationcollaborationcustomer consultationtechnical supportproblem-solvingpresentation skillscross-functional teamworkadaptabilitycustomer feedback incorporationtraining delivery
Certifications
Bachelor’s degree in ChemistryBachelor’s degree in Chemical EngineeringBachelor’s degree in Analytical Chemistry