Product Designer

• Lead multidisciplinary design projects from experience definition through execution
• Frame opportunities with clients and structure/run research activities
• Plan and facilitate collaborative workshops driving concept explorations
• Prototype products and oversee creation of high-fidelity design solutions
• Partner closely with clients as an internal champion and advisor to further business aspirations through design
• Guide teams in communicating complex concepts in written, diagrammatic, and visual formats
• Support product and engineering teams in bringing digital products and services to market by translating strategies into actionable outcomes
• Plan, conduct, and interpret primary and secondary research (user interviews, generative research, usability evaluations, concept validation, user testing)
• Lead creation of experience/product design artifacts: archetypes, customer journeys, service blueprints, ecosystems, concepts, prototypes, design directions, design systems, detailed documentation
• Mentor and/or manage others in the experience design discipline
• Travel up to 15% for team and client meetings

Associate Director, Experience Design

Senior UX Associate

Senior Product Designer