Customer Success Manager

• You will become a trusted advisor to our customers, deeply understand their business and needs, and help them maximize the value they get from Method
• You will be the customer’s internal advocate, helping ensure an excellent Method experience, and gathering feedback to shape Method’s product roadmap
• You will be technically savvy enough to be able to help guide customers and respond to questions while also having a strong business sense to create opportunities to drive the economics of the business forward in a way that both companies succeed
• You will demonstrate initiative and provide genuine value to the customer, rather than simply responding to issues as they arise

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