Operations Technician

Meter

Technician Operations role managing field installations for Meter's internet infrastructure. Focusing on real-time support, quality assurance, and process improvement.

Posted 7/13/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in networking and technical fluency to support field operations, with a strong focus on timely installations, compliance, and process improvement. Capable of translating technician insights into scalable tools and product enhancements while maintaining clear communication and disciplined documentation.

Highest-signal resume keywords

Networking ExperienceTechnical LeadInstallation ComplianceTroubleshooting SkillsProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation ManagementISP Circuit Turn-UpVLAN ConfigurationPort ConfigurationTechnical Documentation

Soft Skills

Clear CommunicationDisciplined DocumentationBuilder's Mindset

Tools & Technologies

Automated Technician Tooling

Industry Keywords

Field OperationsInstallation ArtifactsValidation Checks

About the role

Key responsibilities & impact

Keep projects on track by delivering >90% of installations on time and unblocking issues in real-time.
Reduce rework rates <5% and ensure compliance with installation artifacts and validation checks.
Partner with Operations Engineering to roll out automated technician tooling that cuts install validation times by 30%.
Act as the technical lead on live install threads.
Troubleshoot issues mid-install related to ISP circuit turn-up, VLAN mismatches, port configurations, and more.
Own sign-off as the final gate before a network goes live.
Keep installs moving by documenting progress and surfacing blockers proactively.
Identify recurring failure patterns and partner with Operations Engineering to improve processes and tooling.
Build for the field by translating technician insights into product improvements.

Requirements

What you’ll need

Experience in networking with the curiosity to go deeper, quickly building technical fluency needed to support field operations.
Clear communication, disciplined documentation, and a builder’s mindset enabling to bridge teams, create structure, and translate frontline insights into scalable tools and product improvements.

Benefits

Comp & perks

Additionally, this role is eligible to participate in Meter's equity plan.