National Relationship Manager
Metcash
full-time
Posted on:
Location Type: Office
Location: Macquarie Park • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build trusted partnerships with AUR leadership to drive commercial success and strengthen network performance
- Represent AUR in senior Metcash forums and cross-functional strategy sessions, advocating for retailer outcomes and commercial excellence
- Lead national program execution and reporting (e.g., PLIP, PRR, AUR stock allocations, expos) to ensure consistent uptake and performance across the network
- Champion cross-dock execution and allocation planning with Distribution Centres to optimise supply and service performance
- Drive logistics and supply chain excellence between AUR stores and Metcash, resolving operational issues swiftly at state and MSO levels
- Oversee operational governance and compliance, including AR processes, pricing setups (tax defaults, MDG codes, EPPs), data accuracy (OBSL), and interim pricing
- Own commercial integrity and compliance frameworks, enforcing supply agreements (free delivery, Allocations/TIO, AUR Stock), audits, rebates, EWW payments, and fee structures
- Coordinate national engagement and representation, including tradeshows/expos and retailer participation, building strong relationships with AUR executives and retailer groups
Requirements
- Strong commercial acumen and proven supplier negotiation skills
- Strategic thinking with exceptional stakeholder engagement and influencing ability
- Demonstrated experience in supplier and stakeholder relationship management
- Advanced communication and issue resolution skills
- Deep capability in reporting, compliance, and data integrity
- Excellent prioritisation skills with a focus on delivering quality results
Benefits
- Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
- Career Growth: Endless learning and development opportunities
- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
- Mental Health: Gold accreditation by Mental Health Australia
- Flexibility: Flex Ready and Family Friendly Workplace accredited
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
reportingcompliancedata integritysupplier negotiationallocation planningoperational governancecommercial integritypricing setupslogisticssupply chain management
Soft skills
commercial acumenstrategic thinkingstakeholder engagementinfluencingrelationship managementcommunicationissue resolutionprioritisationquality results