State Workforce Planning Manager
Metcash
full-time
Posted on:
Location Type: Office
Location: Crestmead • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and lead costed workforce plans at the state level to optimise labour allocation across facilities based on operational demand and availability.
- Identify and mitigate labour risks, including over- or under-supply, by collaborating with stakeholders and implementing proactive solutions.
- Support national strategy deployment for labour attraction, retention, scheduling, and performance management, ensuring alignment with business needs.
- Optimise workforce mix between permanent and agency labour to meet seasonal and flexible operational requirements.
- Implement standardised labour planning processes and systems, including forecasting, scheduling, and reporting frameworks for consistent performance.
- Coordinate pilots and process improvements, working with DCs and national teams to trial, refine, and roll out new capabilities.
- Provide data and analytical support using tools like Power BI to monitor workforce performance and enable informed decision-making.
- Maintain data quality standards across workforce planning and related systems to ensure accurate, timely information for planning and compliance.
Requirements
- Demonstrated experience in workforce planning and logistics within high-volume, multi-DC environments
- Proficient in workforce planning, scheduling, and rostering systems
- Skilled in business analysis, process mapping, and continuous improvement
- Strong numerical capability with advanced Excel skills for forecasting and modelling
- Proven project management and change management experience is a plus!
- Highly collaborative, a partnership style across own area and the wider business and is a real 'team player'.
- Excellent internal and external stakeholder management skills.
Benefits
- Career Growth: Endless learning and development opportunities
- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
- Mental Health: Gold accreditation by Mental Health Australia
- Flexibility: Flex Ready and Family Friendly Workplace accredited
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workforce planningschedulingrosteringbusiness analysisprocess mappingcontinuous improvementdata analysisforecastingmodellingproject management
Soft skills
collaborationstakeholder managementteam playernumerical capabilitychange management