Metcash

People & Culture Advisor

Metcash

full-time

Posted on:

Location Type: Hybrid

Location: Heatherton • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

About the role

  • Provide advice and coaching to leaders and team members on P&C policies, Enterprise Agreements, Modern Awards, and employment practices
  • Case manage employee relations matters such as absenteeism, performance management, and policy compliance
  • Prepare accurate and timely documentation, including offers, consultation packs, and exit letters
  • Maintain and enhance P&C content on the intranet to support self-service across the business
  • Manage system updates and employee/position changes within the HRIS
  • Identify trends and provide insights and training recommendations to proactively support leader development
  • Contribute to broader P&C projects and initiatives that support organisational growth and culture
  • Collaborate with stakeholders across both wholly owned and joint venture businesses

Requirements

  • Tertiary qualifications in Human Resources, Business, or a related discipline
  • Demonstrated experience in managing a range of employee relations matters, including complex case management
  • Strong working knowledge of Australian employment legislation, industrial instruments, and regulatory frameworks
  • Proficiency in HRIS platforms and confidence. We use Success Factors so experience with this platform will be an advantage
  • Proven ability to build strong relationships and influence stakeholders at all levels with empathy and credibility
  • Excellent planning and organisational skills, with the ability to manage multiple priorities and deliver outcomes in a dynamic environment
Benefits
  • Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
  • Career Growth: Endless learning and development opportunities
  • Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
  • Inclusive Culture: Bronze Employer for LGBTQ Inclusion
  • Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
  • Mental Health: Gold accreditation by Mental Health Australia
  • Flexibility: Flex Ready and Family Friendly Workplace accredited

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
employee relationscase managementpolicy compliancedocumentation preparationHRIS managementtrend analysistraining recommendationsP&C content managementperformance managementorganisational growth
Soft skills
coachingrelationship buildinginfluencingempathycredibilityplanningorganisational skillsmulti-priority managementcollaborationcommunication
Certifications
tertiary qualifications in Human Resourcestertiary qualifications in Business