Engagement Manager, Mid Market

Metaview

Engagement Manager guiding organizations in AI-driven hiring workflows and strategy for fast-growing AI startup. Build partnerships and drive transformations across customer teams and internal strategies.

Posted 6/1/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI.
Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.
Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.
Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.
Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview’s role as a category leader.
Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.

Requirements

What you’ll need

4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators.
Strong analytical and strategic thinker; comfortable making data-driven decisions.
Skilled in change management and guiding customers through transformation.
A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop.
Entrepreneurial, adaptable, and energized by experimentation.
Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed.

Benefits

Comp & perks

The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance.
Supreme rate-of-learning as we re-orient how the world works with AI.
High compensation, through cash and equity.
All the benefits you’d expect and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementdata-driven decision makingcustomer engagementstrategic partnershipsworkshop facilitationanalytical thinkingAI-driven workflowsconsultingB2B strategytransformation guidance

Soft Skills

communicationinfluencingadaptabilityentrepreneurial mindsetclarity in complexitycustomer obsessionstrategic thinkingcollaborationrisk identificationproactive problem solving