Senior People Operations Partner

MetaMask

Senior People Operations Partner supporting HR operations across Europe for a leading blockchain and web3 company. Focused on employee lifecycle management, compliance, and process improvement in a remote environment.

Posted 4/13/2026full-timeRemote • 🇪🇺 Anywhere in EuropeSeniorWebsite

About the role

Key responsibilities & impact

Manage end‑to‑end employee lifecycle processes for the Europe region (pre‑boarding, onboarding, changes, and off‑boarding).
Prepare and process employment contracts, new hire documentation, and internal transfers in line with local requirements.
Maintain accurate employee data in the HRIS (Workday or ADP experience preferred) and ensure high standards of data quality.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Administer core People programs, including parental/medical leave and other statutory and company benefits.
Serve as a primary point of contact for employee and manager questions about HR policies, processes, and benefits.
Support the implementation and communication of global and local HR policies across multiple European countries.
Help ensure compliance with applicable European labor laws and data privacy regulations (including GDPR).
Produce standard HR reports and basic analyses to support People team and business needs.
Identify opportunities to streamline and improve People Operations processes, especially through standardisation and automation.
Contribute to regional/global People projects (systems enhancements, policy rollouts, training).
Create and maintain clear documentation (guides, FAQs, process maps) to support employees and managers.
Actively seek out and implement AI and automation solutions to enhance People Operations efficiency, particularly in employee self-service and routine task management.
Lead the design and execution of key People Operations initiatives focused on employee enablement, self-service enhancements, and overall process optimization across the European region.
Own and manage regional People projects (e.g., HRIS module implementations, new policy rollouts, compliance programs) from ideation through successful end-to-end delivery, serving as the primary project manager and subject matter expert.

Requirements

What you’ll need

5+ years in an HR / People Operations / HR Administration role, ideally in a multi‑country or European context.
Bachelor’s degree in HR, Business, or related field, or equivalent work experience.
Hands‑on experience with an HRIS (ADP or Workday strongly preferred); comfortable with Google Workspace or MS Office.
Working understanding of European HR practices and basic familiarity with labor law and GDPR considerations.
Excellent attention to detail and data accuracy.
Strong organizational and time‑management skills; able to handle multiple concurrent requests.
Identify potential bottlenecks before they impact deadlines and implement solutions independently.
Clear, professional communication with employees and managers.
Discretion in handling sensitive and confidential information.
Fluency in English is required; a second major European language (e.g., German, French, or Spanish) is a strong plus.

Benefits

Comp & perks

Health insurance
Background checks (employment, education, and criminal record)
Flexible work arrangements
Professional development
Diverse and inclusive work culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HRISADPWorkdaydata analysisemployee lifecycle managementcompliance programsprocess optimizationautomation solutionsproject managementlabor law

Soft Skills

attention to detailorganizational skillstime managementproblem-solvingcommunicationdiscretionindependenceemployee enablementprocess improvementcollaboration