Senior People Operations Partner
MetaMask
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Europe
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Job Level
About the role
- Manage end‑to‑end employee lifecycle processes for the Europe region (pre‑boarding, onboarding, changes, and off‑boarding).
- Prepare and process employment contracts, new hire documentation, and internal transfers in line with local requirements.
- Maintain accurate employee data in the HRIS (Workday or ADP experience preferred) and ensure high standards of data quality.
- Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
- Administer core People programs, including parental/medical leave and other statutory and company benefits.
- Serve as a primary point of contact for employee and manager questions about HR policies, processes, and benefits.
- Support the implementation and communication of global and local HR policies across multiple European countries.
- Help ensure compliance with applicable European labor laws and data privacy regulations (including GDPR).
- Produce standard HR reports and basic analyses to support People team and business needs.
- Identify opportunities to streamline and improve People Operations processes, especially through standardisation and automation.
- Contribute to regional/global People projects (systems enhancements, policy rollouts, training).
- Create and maintain clear documentation (guides, FAQs, process maps) to support employees and managers.
- Actively seek out and implement AI and automation solutions to enhance People Operations efficiency, particularly in employee self-service and routine task management.
- Lead the design and execution of key People Operations initiatives focused on employee enablement, self-service enhancements, and overall process optimization across the European region.
- Own and manage regional People projects (e.g., HRIS module implementations, new policy rollouts, compliance programs) from ideation through successful end-to-end delivery, serving as the primary project manager and subject matter expert.
Requirements
- 5+ years in an HR / People Operations / HR Administration role, ideally in a multi‑country or European context.
- Bachelor’s degree in HR, Business, or related field, or equivalent work experience.
- Hands‑on experience with an HRIS (ADP or Workday strongly preferred); comfortable with Google Workspace or MS Office.
- Working understanding of European HR practices and basic familiarity with labor law and GDPR considerations.
- Excellent attention to detail and data accuracy.
- Strong organizational and time‑management skills; able to handle multiple concurrent requests.
- Identify potential bottlenecks before they impact deadlines and implement solutions independently.
- Clear, professional communication with employees and managers.
- Discretion in handling sensitive and confidential information.
- Fluency in English is required; a second major European language (e.g., German, French, or Spanish) is a strong plus.
Benefits
- Health insurance
- Background checks (employment, education, and criminal record)
- Flexible work arrangements
- Professional development
- Diverse and inclusive work culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISADPWorkdaydata analysisemployee lifecycle managementcompliance programsprocess optimizationautomation solutionsproject managementlabor law
Soft Skills
attention to detailorganizational skillstime managementproblem-solvingcommunicationdiscretionindependenceemployee enablementprocess improvementcollaboration