MetaMask

Senior Product Operations Manager

MetaMask

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $125,000 - $200,000 per year

Job Level

Senior

About the role

  • Champion a scalable product development process to increase velocity, transparency and quality across teams.
  • Partner closely with Product Managers to remove friction from the product development process, ensuring the smooth launch of critical initiatives.
  • Develop systems that improve cross-functional communication and alignment between Product, Design, Engineering, QA, Marketing and Release teams, ensuring strong execution at every release.
  • Own and continuously improve the product delivery tech stack to improve async communication, visibility, and execution in a fast-paced environment.
  • Build systems to translate business and customer insights into actionable product decisions, informing product strategy and prioritization.
  • Apply an AI-first mindset to automate reporting, workflows, and operational tasks, reducing manual overhead and increasing leverage.
  • Contribute to raising overall product team maturity, quality standards, and execution discipline across teams.

Requirements

  • 5+ years of experience in product operations, product management, or a related role in a tech-driven, scaling organization
  • Obsession for improving processes, tools, and operational efficiency in product organizations.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines in an ambiguous and changing environment.
  • Expert communication and stakeholder management skills
  • Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
  • Proactive mindset, with a strong sense of ownership and an eye for continuous improvement
  • Experience working with global teams and managing projects across multiple time zones.
  • Strong hands-on experience on the Atlassian stack (Jira, Confluence)
  • Solid understanding of software development processes (Agile, Scrum, etc.)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproduct operationsproduct managementprocess improvementAgileScrum
Soft Skills
organizational skillscommunication skillsstakeholder managementproactive mindsetownershipcontinuous improvement