MetaLab

Content Manager

• Design, write, and refine product content: interface copy, onboarding flows, navigational labels, notifications, and education content
• Prototype with words—testing content in real flows and collaborating with designers and researchers to refine the experience
• Lead workshops and kickoff activities with clients to align on user needs, brand voice, and content principles
• Define and maintain content standards (voice, tone, terminology, taxonomy) to ensure consistency across client products
• Shape narrative frameworks and content systems that scale across features, platforms, and product ecosystems
• Present and explain your work clearly to both clients and teammates, building trust and alignment along the way
• Collaborate with engineers and producers to ensure content is implemented as intended and flexible for iteration
• Occasionally contribute to MetaLab’s own storytelling through editorial writing for our site and channels

Content Strategist – Contract