MetaLab

Recruitment

• Own the front door of Metalab’s hiring funnel: triaging inbound applications across roles, ensuring timely responses, and maintaining an organized ATS.
• Collaborate with Recruiters and Hiring Managers to understand hiring priorities, job requirements, and the nuances of great product design and technology talent.
• Identify strong candidates from inbound flow and ensure they’re set up for success through the process.
• Support sourcing efforts for roles across Product Design, Engineering, Product Management, and Operations.
• Spot and fix inefficiencies in the ATS workflow. You’ll help us streamline, tag, and surface candidates more intelligently.
• Support scheduling, candidate communications, and interview logistics with warmth and precision.
• Contribute to an exceptional candidate experience, ensuring every touchpoint reflects Metalab’s creative, human-centered culture.
• Prepare and post open roles, ensuring all external job boards and our careers page are up to date.
• Track metrics and pull hiring data to support reporting and decision-making.
• Jump in where needed — this is a small, mighty team, and you’ll flex between coordination, sourcing, and project support as priorities shift.

Talent Acquisition Coordinator – 6-month Contract

Business Operations

• Partner with the executive team to translate company strategy into operational plans, KPIs, and systems that drive accountability and performance.
• Lead and mentor a cross-functional team spanning Resource Management and IT/Business Automation, fostering collaboration, clarity, and ownership.
• Identify and remove operational redundancies across the business, simplifying workflows, improving communication, and clarifying ownership.
• Champion scalable systems and tools that enable teams to operate efficiently and focus on high-impact work.
• Provide strategic direction to the Resource Management function, ensuring talent is effectively aligned to business priorities and project demands.
• Oversee the design and continuous improvement of tools, systems, and reporting frameworks that provide visibility into utilization, forecasting, and project health.
• Act as an escalation point and strategic advisor, ensuring the function operates with efficiency and foresight.
• Partner with the IT leadership of our parent company to provide strategic oversight of Metalab’s IT function, ensuring systems, infrastructure, and tools are secure, efficient, and aligned with business needs.
• Drive optimization of digital systems and processes across the organization to enhance productivity and data visibility.
• Oversee the implementation of business automations that streamline operations, eliminate repetitive tasks, and improve data accuracy. Collaborate with department leads to identify opportunities that deliver measurable impact.
• Act as a trusted partner to all departments, ensuring Operations supports our collective business goals.
• Collaborate closely with People Operations to align on employee experience initiatives.
• Work with Delivery, and Leadership teams to ensure resourcing, hiring, and systems decisions are made holistically and in support of company strategy.
• Work with Finance and Project Management to ensure our reporting provides the visibility necessary to make informed decisions.
• Bring a neutral, objective lens to problem solving, balancing competing priorities and helping teams align around shared outcomes.

Director, Business Operations

Brand Manager

• Define the vision for brand design at Metalab—elevating our brand practice to new levels of creative excellence.
• Guide and mentor Brand Designers of all levels through all stages of the brand process—from insight to identity to expression.
• Partner with clients at a strategic level, helping founders and executives articulate, evolve, and scale their brands for digital-first environments.
• Oversee and refine brand systems that translate seamlessly into product experiences, marketing ecosystems, and motion design.
• Ensure every brand engagement—internal or client-facing—embodies clarity, consistency, and purpose.
• Drive the creative process for major brand initiatives, setting the tone for identity systems, storytelling frameworks, and brand guidelines.
• Collaborate with Product Design leadership to ensure cohesive brand-to-product experiences.
• Lead cross-disciplinary reviews, elevating critique culture and building team fluency in storytelling, systems thinking, and craft.
• Push creative boundaries by integrating motion, 3D, and interaction design to create dynamic, immersive brand moments.
• Partner closely with the Chief Design Officer and Partnerships team in new business pursuits—pitching visionary, brand-led design approaches.
• Collaborate with Marketing to ensure Metalab’s own brand maintains the highest standard of craft and cohesion across all expressions.
• Foster team culture rooted in openness, mentorship, and curiosity, ensuring Metalab remains a place where designers grow and thrive.
• Build bridges across disciplines, connecting brand, product, and marketing to create holistic experiences.

Brand Director

Product Manager

• Contribute to the product strategy definition and creation and maintenance of product roadmaps by incorporating stakeholder inputs, user needs, market research, project timelines, and business objectives.
• Contribute to the creation of the product architecture and definition, collaborating with engineering and design teams to ensure technical feasibility and alignment with business goals and user needs.
• Manage the delivery process, including feature prioritization, release planning, and coordination with engineering and operations teams to ensure timely and successful product launches.
• Lead ongoing requirements gathering, feature definition, and documentation for research, design, and engineering.
• Prioritize design and development activities to keep the team and client laser-focused on solving the right problem at the right time.
• Generate various product artifacts, such as backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, and logic flows, to support the design and engineering teams and keep them unblocked.
• Collaborate with engineering leads and project management to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments.

Senior Product Manager – Contract

Brand Designer

• Lead the brand design process from concept to execution, setting the creative and strategic vision for brands.
• Develop inspiring, relevant, and scalable brand identities that strengthen digital products and businesses.
• Act as a trusted partner to clients and internal teams, educating them on brand best practices and guiding them through a rigorous but agile branding process.
• Work closely with Product Designers, Product Managers, and Client Partners to ensure brand identity aligns seamlessly with product experiences.
• Advocate for brand thinking across the organization, increasing brand literacy within our teams and clients.
• Deliver polished, well-documented brand systems that serve as an enduring source of truth for internal and external teams.
• Push creative boundaries, exploring motion, 3D, and interactive elements to elevate brand experiences.
• Present, sell, and defend creative work to stakeholders, ensuring buy-in and alignment at every stage of the process.

Principal Brand Designer

Content Manager

• Design, write, and refine product content: interface copy, onboarding flows, navigational labels, notifications, and education content
• Prototype with words—testing content in real flows and collaborating with designers and researchers to refine the experience
• Lead workshops and kickoff activities with clients to align on user needs, brand voice, and content principles
• Define and maintain content standards (voice, tone, terminology, taxonomy) to ensure consistency across client products
• Shape narrative frameworks and content systems that scale across features, platforms, and product ecosystems
• Present and explain your work clearly to both clients and teammates, building trust and alignment along the way
• Collaborate with engineers and producers to ensure content is implemented as intended and flexible for iteration
• Occasionally contribute to MetaLab’s own storytelling through editorial writing for our site and channels

Talent Acquisition Coordinator – 6-month Contract

Director, Business Operations

Brand Director

Senior Product Manager – Contract

Principal Brand Designer

Content Strategist – Contract