Messagepoint

AI Engineer

• Lead the migration of a legacy front-end from vanilla JavaScript / jQuery / HTML5 / CSS to a modern React-based stack.
• Help maintain and enhance an existing Angular CLI front-end on a separate product.
• Develop overall concepts for new and existing product features and components across our AI-powered product portfolio.
• Contribute to back-end services in Python (agent workflows) and Node.js as priorities shift.
• Write production-ready, secure, and performant code, and apply secure coding practices throughout design and delivery.
• Own your work end-to-end through our CI/CD pipeline on GitLab — branching, merge requests, code review, build, test, and deploy — and track delivery in Jira.

Senior Full Stack AI Developer

IT Support

• Serve as the primary IT contact for the France region, supporting end-user technology needs both onsite and remotely
• Provide front-line support for hardware, operating systems, applications, mobile devices, peripherals, network connectivity, and SaaS/cloud services
• Document incidents and service requests in the ticketing system, manage tickets through to resolution, and escalate when appropriate
• Support onboarding and offboarding, including device provisioning, account/access setup, equipment recovery, and decommissioning
• Maintain accurate local IT asset records, including hardware, software, and license inventory
• Act as the onsite liaison for local vendors and service providers, including internet providers, hardware suppliers, and office technology partners
• Monitor and respond to IT security alerts, escalating incidents to the global IT & Security team as required

Bilingual IT Administrator

Administration

• Act as the primary IT point of contact for the France region, providing on-site and remote technology support to users.
• Provide first-level support for hardware, operating systems, applications, mobile devices, peripherals, network connectivity, and SaaS/cloud services.
• Support office users in France and, when necessary, remote users globally.
• Document incidents and service requests in the ticketing system, manage tickets through to resolution, and escalate issues as required.
• Participate in employee onboarding and offboarding, including provisioning equipment, creating access/accounts, retrieving and decommissioning hardware.
• Maintain accurate records of local IT assets, including hardware, software, and license inventories.
• Support office IT infrastructure, including network equipment, printers, meeting-room technologies, and other workplace systems.
• Serve as the on-site contact for local vendors and service providers, including internet service providers, hardware suppliers, and technology partners.
• Maintain and update IT documentation and the knowledge base for regional and global IT practices.
• Contribute to equipment lifecycle management, system performance improvements, maintenance, and upgrades.
• Participate in business continuity and disaster recovery planning and testing in coordination with the global IT team.
• Provide regular updates to the IT Director & Security Officer and collaborate closely with the IT team across multiple time zones.
• Implement and support the company’s IT security standards in the France region, in accordance with global policies and European requirements such as GDPR.

Senior Full Stack AI Developer

Bilingual IT Administrator

IT Administrator, Bilingual