Regional Sales Manager

Mesa Laboratories, Inc.

Regional Sales Manager managing strategic client relationships within key accounts for Mesa Labs. Delivering customized solutions in life sciences and food and beverage sectors.

Posted 7/11/2026full-timeRemote • Louisiana, Montana, New York, Oklahoma, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and maintain strong relationships with decision-makers and stakeholders within key accounts
Serve as the primary point of contact for strategic clients, ensuring high levels of satisfaction and trust
Conduct regular meetings with key clients to understand their business objectives, challenges, and needs
Work closely with clients to align the company’s products or services with their goals
Employ a consultative approach to identify opportunities for new solutions or services within key accounts, proactively addressing client needs and driving revenue growth
Advocate on behalf of clients within the company to ensure their needs are met
Collaborate with internal teams (e.g., product, customer success, marketing) to deliver solutions that exceed client expectations
Focus on developing long-term, mutually beneficial relationships that lead to customer retention, loyalty, and increased lifetime value
Identify opportunities for upselling and cross-selling additional products, services, or solutions to existing key accounts
Proactively grow the account portfolio through strategic discussions and the introduction of relevant offerings
Meet or exceed revenue and performance targets
Track account performance against targets and take necessary actions to ensure goals are achieved
Provide accurate and timely forecasts of account performance, including revenue and renewal expectations
Regularly report on the status of key accounts to senior management
Ensure the renewal of contracts for key accounts, working with clients to understand their evolving needs and proposing solutions that meet these requirements
Actively monitor and manage the health of key accounts, addressing any issues or challenges that may impact satisfaction or retention
Strive to prevent churn by providing proactive support and solutions
Work closely with the customer success and implementation teams to ensure a smooth onboarding process for new clients or new products/services for existing clients
Follow up to ensure that the client is satisfied and realizes the value from the solutions offered
Take the lead in resolving any client concerns or challenges, leveraging internal resources and processes to find timely and effective solutions
Gather feedback from clients regularly and use it to improve service delivery, product offerings, and client interactions
Provide actionable insights to relevant teams
Collaborate with cross-functional teams, including sales, product management, marketing, and customer success, to deliver exceptional service and solutions to key accounts
Stay informed about the company’s products, services, and capabilities
Continuously enhance knowledge to effectively communicate with clients about new features, updates, and offerings
Work with the sales team and senior leadership to support account development and growth strategies
Share insights on customer preferences, pain points, and industry trends
Stay informed about industry trends and the competitive landscape, identifying opportunities for differentiation and areas where the company can offer greater value than competitors
Analyze key account needs and feedback to spot emerging trends, ensuring that the company’s offerings remain relevant and competitive in the marketplace
Maintain accurate and up-to-date records for all key accounts in the CRM system (e.g., Salesforce)
Document all client interactions, meetings, opportunities, and action items
Provide timely reports on account activities, performance, and progress against key metrics and targets
Ensure internal reporting is accurate and reflects the current state of key accounts.

Requirements

What you’ll need

Bachelor’s degree in Business, Sales, Marketing, or a related field
Minimum of 2 years of experience in account management, sales, or customer success, with a demonstrated ability to manage key or strategic accounts
Strong track record of success with documented sales achievements of quota attainment and sales awards
Experience with a variety of Channel Partners outside the US, specifically the APAC region, strongly preferred
Strong interpersonal skills with the ability to build trust and rapport with senior-level decision-makers and stakeholders
Ability to identify client needs and propose tailored solutions that align with business objectives, driving mutual value
A passion for providing exceptional service and fostering long-term relationships with clients
Ability to negotiate contract terms, pricing, and service agreements effectively to close deals and renew contracts
Proactive in identifying challenges and providing innovative solutions to resolve client issues or roadblocks
Excellent verbal and written communication skills, with the ability to present information clearly and persuasively to clients and internal teams
Ability to manage multiple projects and accounts simultaneously, with strong organizational skills to keep track of key deliverables
Strong sense of initiative, with the ability to work independently and focus on achieving revenue and customer satisfaction goals
Proficiency in CRM tools (e.g., Salesforce) for account management, sales tracking, and reporting.

Benefits

Comp & perks

Eligible for benefits the first day of the month after you start
Tiered Medical, Dental and Vision Insurance options
Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
Company paid short term and long-term disability (unless covered by a state disability plan)
Company paid life insurance and AD&D
Flexible Time Off Policy
Paid sick leave of 48 hours per calendar year
Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
Employee Wellness and Financial Assistance Resources through Cigna and NY Life
Nine (9) paid company holidays per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementSales TrackingPerformance ReportingNeeds AssessmentSolution Proposal

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-SolvingInitiative