Regional Loss Prevention Manager

MERS / Goodwill

full-time

Posted on:

Location Type: Office

Location: Bridgeton • Montana • United States

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About the role

  • Conducts safety and loss prevention audits and operational inspections and prepares written reports with recommendations.
  • Uses tools to minimize agency loss and protect brand image, including identifying safety concerns, theft, and fraud, reviewing CCTV and exception reports, and monitoring site security.
  • Ensures thorough investigation and resolution of internal and external cases, conducting consistent and objective Loss Prevention audits, and reports findings to management.
  • Supports retail operational and corporate administrative staff and training teams across 20 retail locations and multiple rehab sites.
  • Assists in promoting awareness campaigns on cash control measures, physical security, and safety.
  • Identifies, evaluates, controls, and minimizes the agency's exposure to loss or damage to physical assets, fidelity losses, and losses resulting from liability claims.
  • Regularly reviews agency reports and promptly analyzes them to assess trends, monitor progress related to goals, and recommend changes.
  • Proactively addresses theft, fraud, ethics, and operational accountability issues.
  • Provides training in risk management/loss prevention techniques and strategies.
  • Assists Human Resources with needed investigations or fact-finding across divisions.
  • Partners with health safety, insurance companies, division leaders, and local agencies to reduce agency exposures.
  • Partners with facilities to troubleshoot and repair LP equipment, address alarms, safety concerns, etc., for day-to-day operations and during new store construction and remodeling projects.
  • Other duties as assigned.

Requirements

  • A bachelors degree with 5 years of Multi-Unit Loss Prevention Management is required.
  • Ten years of experience in Multi-Unit Loss Prevention or 10 years of Goodwill retail operations may be considered in place of a degree.
  • The candidate must be at least 21 and maintain a valid MO or IL state driver's license and car insurance.
  • The candidate must be able to drive to various locations 50% of the time with minimal overnight stays.
  • 24-hour availability is required for alarm responsibility, incident response, and emergency or crises.
  • Excellent interpersonal and communication skills, including customer service, conflict resolution, and change management.
  • Strong time-management and organizational skills.
  • Leadership skills, including quality decision-making, goal setting, and problem-solving using analytical, creative, and critical-thinking skills.
  • Must demonstrate integrity at all times, respond to operational and safety concerns with a sense of urgency, and ability to prioritize levels of impact on the agency.
Benefits
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
loss prevention auditsoperational inspectionsrisk managementsafety auditstheft preventionfraud investigationCCTV monitoringcash control measuresreport analysismulti-unit management
Soft skills
interpersonal skillscommunication skillscustomer serviceconflict resolutionchange managementtime managementorganizational skillsleadership skillsdecision-makingproblem-solving