Merkur

Dialog Marketing Specialist

Merkur

full-time

Posted on:

Location Type: Office

Location: Lübbecke • Germany

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Job Level

Entry Level

About the role

  • Over the course of 3 years you will qualify as a Dialog Marketing Specialist (m/f/d)
  • Support customers directly by telephone and via remote support from the office
  • Explain complex technical issues in simple terms
  • Collaborate with specialist departments and technicians to develop solutions
  • Rotate through different areas such as the customer center and technician dispatch
  • Contribute your own ideas to projects

Requirements

  • Good school grades
  • Eagerness to develop and implement diverse projects and to think beyond conventional boundaries
  • Strong interest in technical and IT-related topics
  • Enjoy (telephone) contact with other people; friendly, open and communicative manner
  • High service orientation and willingness to perform; motivated to help customers with technical challenges
  • Reliability and team spirit
Benefits
  • 30 days of vacation
  • Company-provided laptop
  • Flexible working hours
  • Excellent chances of permanent hire
  • Dedicated training program
  • Targeted exam preparation
  • Additional technical training integrated into a commercial apprenticeship
  • Comprehensive welcome/onboarding days
  • Employee events
  • Trainee/apprentice events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationcustomer serviceteam spiritreliabilitymotivationproblem-solvingcollaborationcreativityservice orientationinterpersonal skills
Certifications
Dialog Marketing Specialist