Hospitality Staff – Manager on Duty
MERKUR SPIELBANKEN
full-time
Posted on:
Location Type: Office
Location: Monheim am Rhein • Germany
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About the role
- Responsible for organizing and coordinating our three bars
- Ensuring a smooth service operation
- Compliance with hygiene regulations
- General guest service
- Scheduling and directing staff
- Supervising staff with authority to give professional instructions in the service area
- Assigning employee break times
- Performing and verifying cash settlements and reconciliations
- Working in trusted collaboration with Food & Beverage Management
Requirements
- Experience in hospitality or food & beverage service
- Positive demeanor and strong customer service orientation
- Team player with a committed work ethic and courteous manners
- Willingness to work shifts, including weekends and public holidays
- Reliable and efficient working style, even during busy periods
- Basic computer/IT skills
- Very good spoken and written German and good English
Benefits
- Permanent (open-ended) employment contract
- Internal, paid training opportunities
- Work in Germany’s most modern casino
- Modern remuneration system
- Attractive allowances for night, weekend and public holiday shifts
- Working time account
- Minimum of 6 weeks' annual leave
- Comprehensive onboarding
- Corporate benefits, e.g., tax-free salary extras in the form of a voucher card
- Employee discounts with a wide range of retailers
- Comprehensive health and wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer service orientationteam playercommitted work ethiccourteous mannersreliable working styleefficient working stylepositive demeanor