Meritage Hospitality Group

Human Resources

• The Regional Field Human Resources Business Partner (HRBP) works with operations leaders in assigned markets to drive business results with a strong focus on leadership development, training, and workforce/succession planning.
• Works with a defined degree of discretion and judgment under the guidance of HR leadership and collaborates consistently with District Managers, Area Directors, and the HR team.
• The HRBP contributes to company performance by partnering with Operations leaders to execute people strategies that support business objectives.
• Serving as a field-facing Employee Relations (ER) resource, the HRBP advises Operations on the resolution of day-to-day ER cases and supports higher-risk matters — such as Title VII, ADA, and EEOC complaints — in partnership with HR leadership and Legal.
• Consults with Ops leaders to identify needs, analyze metrics and adjust strategy to support business objectives.
• Advises Ops leaders on appropriate resolution to non-high risk ER Cases.
• Consults with business leaders to foster and promote restaurant environments consistent with Meritage Core Values. This includes providing investigation and consultation support to leaders related to culture, employee conduct, employee relations, and performance concerns.
• Manages the investigation process for employee related claims and advises on the application of company policies and employment laws.
• Conducts coaching and training activities to develop key leadership skills such as performance management, positive culture enhancement and managing conflict.
• Supports compliance with local, state and federal employment laws and regulations. Provides support to employees by supporting the Open Door Policy, including providing leaders with the first opportunity to resolve issues where possible. Facilitates employee’s ability to gain information on benefits, compensation, payroll, and other HR related services by acting as the liaison between the Operations teams and the Restaurant Service center.
• Tracks and manages all Employee Relations/Open Door cases using the provided tools and following Company policies and processes. Supports compliance by providing training to market leaders, reviewing Risk related reports and communicating recommendations to operations leadership. Manage and facilitate company ADA process.
• Assists Risk team by supporting Risk initiatives and partnering in Risk investigations to ensure appropriate resolution occurs.
• Acts as a contributing member to a larger Field HR team by sharing results, approaches and opportunities in an effort to drive and support overall HR improvement.

Regional Field HR Business Partner