Clinical Training and Education Manager, Endoscopy

Merit Medical Oncology

Clinical Training and Education Manager specializing in Endoscopy at Merit Medical. Delivering training and education programs, supporting clinicians, and developing sales training materials.

Posted 4/1/2026full-timeRemote • Arizona, California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 per yearWebsite

About the role

Key responsibilities & impact

Deliver approved comprehensive training and education programs that provide customers and personnel with up-to-date information on company products, procedures, and best practices.
Deliver approved content during didactic portions of training.
Provide case support to trained customers (domestic and international) as part of Merit's commitment to the safe and efficacious use of products.
Conduct assessments to ascertain the skill level and ability of those being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
Develops and implements ongoing home-study training courses to improve and maintain a high level of product and clinical expertise in the field sales organization.
Conducts ongoing staff training and provides clinical feedback to resolve customer-related issues.
Serves as a clinical expert for the company.
Standardizes & computerizes (digitalizes) sales training materials.
Works with Product Managers to develop sales training and in-servicing videos.
Answers clinical questions from doctors, technicians, sales representatives, etc.
Supports sales and marketing efforts by in-servicing key customers on Merit products.
Works in the field to support and train clinicians on the use of Merit products and troubleshoot product-related issues in the field.
Assesses clinical competency of new employees and provides comprehensive feedback and recommendations for improvement.
Writes technical papers to support new emerging markets, segments, and niches.
Assists in coordinating and executing Symposiums and other clinical education events.
Develops value-added CEU credits to augment sales effort.
Performs other duties and tasks as required.

Requirements

What you’ll need

Education and/or business experience equivalent to a related Bachelor's Degree.
A minimum of six years of hands-on medical experience. Experience within Endoscopy and/or General Surgery divisions preferred.
Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
Good analytical skills and the ability to understand complex issues.
Excellent organizational skills and the ability to coordinate large programs.
Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.
Preferred Qualifications: Education and clinical experience equivalent to a Registered Nurse or Surgery Technician, or Radiology Technician. Medical product sales and sales training experience.

Benefits

Comp & perks

Medical/Dental & Other Insurances (eligible the first of month after 30 days)
Low Cost Onsite Medical Clinic
Two (2) Onsite Cafeterias
Employee Garden | Gardening Classes
3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays
401K | Health Savings Account

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program developmentclinical competency assessmentmedical product salessales trainingcase supportprotocol definitiontechnical writinghome-study course developmentclinical feedbackmarket research trials

Soft Skills

excellent communicationanalytical skillsorganizational skillsability to analyze feedbackability to coordinate programsability to implement training techniquesability to develop strategiescustomer supportproblem-solvingclinical expertise

Certifications

Bachelor's DegreeRegistered NurseSurgery TechnicianRadiology Technician