Clinical Training and Education Manager, Endoscopy
Merit Medical Oncology
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $100,000 per year
About the role
- Deliver approved comprehensive training and education programs that provide customers and personnel with up-to-date information on company products, procedures, and best practices.
- Deliver approved content during didactic portions of training.
- Provide case support to trained customers (domestic and international) as part of Merit's commitment to the safe and efficacious use of products.
- Conduct assessments to ascertain the skill level and ability of those being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
- Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
- Develops and implements ongoing home-study training courses to improve and maintain a high level of product and clinical expertise in the field sales organization.
- Conducts ongoing staff training and provides clinical feedback to resolve customer-related issues.
- Serves as a clinical expert for the company.
- Standardizes & computerizes (digitalizes) sales training materials.
- Works with Product Managers to develop sales training and in-servicing videos.
- Answers clinical questions from doctors, technicians, sales representatives, etc.
- Supports sales and marketing efforts by in-servicing key customers on Merit products.
- Works in the field to support and train clinicians on the use of Merit products and troubleshoot product-related issues in the field.
- Assesses clinical competency of new employees and provides comprehensive feedback and recommendations for improvement.
- Writes technical papers to support new emerging markets, segments, and niches.
- Assists in coordinating and executing Symposiums and other clinical education events.
- Develops value-added CEU credits to augment sales effort.
- Performs other duties and tasks as required.
Requirements
- Education and/or business experience equivalent to a related Bachelor's Degree.
- A minimum of six years of hands-on medical experience. Experience within Endoscopy and/or General Surgery divisions preferred.
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
- A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
- Good analytical skills and the ability to understand complex issues.
- Excellent organizational skills and the ability to coordinate large programs.
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.
- Preferred Qualifications: Education and clinical experience equivalent to a Registered Nurse or Surgery Technician, or Radiology Technician. Medical product sales and sales training experience.
Benefits
- Medical/Dental & Other Insurances (eligible the first of month after 30 days)
- Low Cost Onsite Medical Clinic
- Two (2) Onsite Cafeterias
- Employee Garden | Gardening Classes
- 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays
- 401K | Health Savings Account
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmentclinical competency assessmentmedical product salessales trainingcase supportprotocol definitiontechnical writinghome-study course developmentclinical feedbackmarket research trials
Soft Skills
excellent communicationanalytical skillsorganizational skillsability to analyze feedbackability to coordinate programsability to implement training techniquesability to develop strategiescustomer supportproblem-solvingclinical expertise
Certifications
Bachelor's DegreeRegistered NurseSurgery TechnicianRadiology Technician