Implementation Project Manager

MeridianLink

Implementation Project Manager leading the end-to-end delivery of MeridianLink Consumer/Opening implementations for clients. Coordinating project timelines and managing customer expectations effectively.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $76,800 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and customer engagement, with a strong focus on leading implementations and maintaining project timelines. Proficient in utilizing tools like Smartsheet and Microsoft Office 365 to drive project success and facilitate communication with stakeholders.

Highest-signal resume keywords

Project ManagementCustomer EngagementMicrosoft Office 365SmartsheetJIRA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementImplementation DeliveryTimeline ManagementData AnalysisStakeholder Engagement

Soft Skills

LeadershipCommunicationAccountabilityExecutive Presence

Tools & Technologies

SmartsheetJIRAMicrosoft Office 365ExcelPowerPoint

Industry Keywords

Consumer ImplementationsMilestone MeetingsUAT Kick-OffTransition to Support

About the role

Key responsibilities & impact

Lead the end-to-end delivery of MeridianLink Consumer/Opening implementations for new and existing customers.
Schedule and lead all major milestone meetings including Kick-Off, UAT Kick-Off, and Transition to Support.
Hold weekly status calls with customers and hold them accountable to agreed-upon timelines, deadlines, and deliverables.
Manage and maintain the project timeline in Smartsheet.
Serve as the first point of escalation for issues within the project, customer-facing or internal.

Requirements

What you’ll need

Bachelor's degree and 2-4 years of relevant experience.
Strong proficiency with Microsoft Office 365, including Excel and PowerPoint.
Ability to lead critical conversations with customers and maintain executive presence when engaging senior stakeholders.
Experience with Smartsheet, JIRA, and Claude is a plus.

Benefits

Comp & perks

Insurance coverage (medical, dental, vision, life, and disability)
Flexible paid time off
Paid holidays
401(k) plan with company match
Remote work