Partner Engagement Administrator
Ace Edu Institute
System Administration Consultant
MeridianLink
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $78,100 - $110,300 per year
Job Level
JuniorMid-Level
About the role
- Develop a strong understanding of the company’s software to educate clients and provide best practice recommendations.
- Partner with clients to develop and implement initiatives that support their goals and objectives.
- Collect business requirements and implement changes within the company’s Consumer, Opening, and Portal systems.
- Organize tasks to maximize productivity, efficiently use resources, and meet project timelines.
- Create deliverables for clients, review results, and provide recommendations using a consultative approach.
- Identify potential issues early, resolve them proactively, and communicate product improvements.
- Support effective communication with stakeholders throughout the project cycle.
- Provide proactive, responsive client service, ensuring questions and requests are addressed promptly.
- Contribute to knowledge sharing and service innovation initiatives within the team.
Requirements
- Bachelor’s degree or equivalent work experience.
- 2–4 years of related experience in loan origination or account origination systems.
- Strong proficiency with Microsoft systems.
- Ability to work independently on moderately complex projects and collaborate with team members on more complex initiatives.
- Strong problem-solving and decision-making skills within defined procedures and practices.
- Effective at building productive client and team relationships.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Comfort with remote presentations and group discussions.
- Team-oriented, adaptable, and able to balance multiple priorities.
- Knowledge of customer service principles and practices.
Benefits
- Insurance coverage (medical, dental, vision, life, and disability)
- Flexible paid time off
- Paid holidays
- 401(k) plan with company match
- Remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan origination systemsaccount origination systemsMicrosoft systems
Soft skills
problem-solvingdecision-makingcommunicationorganizational skillsclient relationship buildingteam collaborationadaptabilitytime management
Certifications
Bachelor’s degree
