IT Training and Development Specialist

Meridian Partners

IT Training & Development Specialist for Meridian servicing public sector organizations. Designing learning strategies to improve technology adoption and user confidence in ERP implementations.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Assess organizational training needs across multiple stakeholder groups and user populations
Design role-based learning strategies aligned with project objectives and organizational goals
Develop comprehensive training curricula for ERP implementations
Translate complex business processes and system functionality into engaging, user-friendly learning experiences
Ensure training materials support long-term knowledge retention and organizational adoption
Create instructor-led training materials, participant guides, facilitator guides, quick reference guides, job aids, videos, and eLearning content
Develop blended learning solutions using a variety of instructional methodologies and technologies
Maintain training content repositories and ensure materials remain current throughout the project lifecycle
Continuously improve training assets based on user feedback, lessons learned, and evolving business requirements
Deliver engaging instructor-led and virtual training sessions for users at all organizational levels
Prepare client teams for User Acceptance Testing (UAT), cutover, and go-live activities
Provide coaching and support to super users, trainers, and business champions
Facilitate workshops that build user confidence and encourage system adoption
Partner with Organizational Change Management consultants to align learning activities with overall change strategies
Develop training deployment plans that support successful organizational adoption
Measure training effectiveness through assessments, surveys, participation metrics, and adoption indicators
Recommend improvements to increase user engagement and long-term system utilization
Serve as a trusted advisor to client stakeholders throughout the implementation lifecycle
Communicate effectively with executives, business leaders, project teams, and end users
Manage multiple client engagements while maintaining quality, consistency, and delivery timelines
Contribute to internal knowledge sharing, methodology development, and continuous improvement initiatives

Requirements

What you’ll need

3+ years of experience designing and delivering enterprise software training programs is a MUST
Proven ability to design and deliver instructor-led, virtual, and blended learning solutions
Experience creating eLearning content, job aids, reference guides, and other user enablement materials
Proficiency with modern instructional authoring tools and Microsoft Office applications
Familiarity with Organizational Change Management principles and user adoption strategies
Excellent presentation, facilitation, and stakeholder communication skills
Ability to manage multiple priorities across concurrent client engagements
Bachelor's degree in Instructional Design, Education, Information Technology, Communications, or a related field (or equivalent professional experience)

Benefits

Comp & perks

Generous time off and flexible remote environment that supports resilience and balance
401(k) with company match that immediately vests
Comprehensive benefits including medical/dental/vision, caregiver/adoption support, financial coaching, EAP
Company-paid life insurance
Continuous learning and growth opportunities that fuel innovation and career development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Training Curriculum DevelopmentBlended Learning SolutionsUser Acceptance Testing (UAT)Training Effectiveness MeasurementInstructional Authoring Tools

Soft Skills

Presentation SkillsFacilitation SkillsCoaching and SupportUser Engagement StrategiesTime Management