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Payroll Consultant
Meridian Partners. Apply deep expertise in the Workday Payroll product across customer engagements .
About the role
Key responsibilities & impact- Apply deep expertise in the Workday Payroll product across customer engagements
- Partner with customers to elicit, clarify, and document business requirements
- Configure Workday Payroll to align with customer needs and operational realities
- Document solution decisions clearly so customers can support and sustain their environment after go-live
- Lead Workday post-production support services for Payroll, a portfolio of clients
- Serve as the primary point of contact and strategic advisor for client stakeholders, addressing escalations, resolving complex issues, and guiding clients through system updates and enhancements.
- Manage day-to-day support activities: triage tickets, troubleshoot issues, and oversee timely resolution in alignment with SLAs.
- Own Workday release management: analyze feature updates, assess client impact, and coordinate testing and deployment with client teams.
- Partner with clients to understand complex benefits structures, including union, non-union, and retiree populations governed by state and local policies.
- Identify opportunities to improve client processes and system configuration for efficiency, accuracy, and compliance.
- Provide end-user training and support during implementation and post-implementation phases.
- Lead collaborative discovery sessions to document requirements and translate them into effective, compliant Workday configurations.
Requirements
What you’ll need- Active Workday certification in Payroll and Core HCM required
- Active Workday certifications in Time Tracking and/or Absence highly desirable
- 1+ years Public Sector consulting experience within state or local agencies
- 2+ years of Workday Payroll experience, including configuration, deployment and post-production of Payroll and related modules.
- 1+ years of post-implementation support experience with Workday Payroll, and preferably Time Tracking, and/or Absence modules
- 1+ years of experience with leading the troubleshooting, optimization, and maintenance of the Workday Payroll, and preferably Time Tracking, and/or Absence modules
- Bachelors' Degree or equivalent professional experience
- Ability to work standard East Coast hours
Benefits
Comp & perks- Generous time off and flexible remote environment
- 401(k) with company match that immediately vests
- Comprehensive benefits including medical/dental/vision, caregiver/adoption support, financial coaching, EAP
- Company-paid life insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday PayrollWorkday configurationWorkday deploymentWorkday post-production supporttroubleshootingrelease managementfeature updates analysissystem testingsystem enhancementsprocess improvement
Soft Skills
client engagementproblem-solvingcommunicationcollaborationtrainingdocumentationstrategic advisingissue resolutionrequirements elicitationstakeholder management
Certifications
Workday Payroll certificationWorkday Core HCM certificationWorkday Time Tracking certificationWorkday Absence certification