Practice Manager

Meridian Health Services Corp

full-time

Posted on:

Location Type: Office

Location: Fort Wayne • United States

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About the role

  • Provide leadership and administrative management to practice operations including medical, addictions and/or behavioral services.
  • Overseeing the day-to-day operations of the practice location(s)
  • Provide and/or facilitate office and support staff functions.
  • Assist with the administration of Meridian policies and procedures, assuring compliance at the practice level.
  • Assist in the development of policy and procedures to improve patient care and utilization of clinical resources.
  • Maintain providers daily schedules to meet productivity levels
  • Regularly review productivity standards and make staffing adjustments as needed.
  • Coordinates with Operations Coordinators for staff compliance with productivity standards, documentation expectations, CANS/ANSA completions, completing timely and accurate treatment plans and compliance with appropriate providers for insurance payer sources
  • Ensure timely scheduling of all requests for emergent evaluations/medication reviews
  • Provide staff with the tools that are needed to complete day-to-day responsibilities
  • Ensure proper medication management/administration procedures are developed and followed.
  • Troubleshoot medication problems that may occur.
  • Call pharmacies to communicate providers concerns and/or check on prescriptions unavailable to our consumers
  • Keep Medical Director and Vice President informed of all concerns or problems that occur in the Medical Services Department that involve his/her immediate staff.
  • Communicate any and all changes that effect Medical Services.
  • Serve on committees as department representative
  • Carries out supervisory responsibilities for direct reports including interviewing, hiring, and training employees, performance appraisals and addressing performance concerns.
  • Complete payroll functions for all line staff including approving paid time off and expense/professional development requests.
  • Assures training and orientation of all administrative staff, and ensures that the team maintains a service oriented atmosphere with the patients, the public, and the other staff members.
  • Track licensure requirement for all staff members.
  • Maintain effective feedback mechanism with staff in order to enhance work processes, promote employee understanding, and employee engagement.
  • Assist staff in resolving operational problems/concerns.
  • Participate in monthly Medical Staff meetings as needed.
  • Attend supervision meetings with the Regional Manager as needed.
  • Provide data required to document the experiences at the practice(s).
  • Assisting Senior Management in achieving the Health Centers operational and budgetary goals.
  • Closely monitor financial practice data, facilitate interpretation, distribution and communication of financial performance/results and drive improvements
  • Promote a patient-centered environment and facilitates programs and processes that meet patient needs.
  • Maintains the practice philosophy for attracting new patients and retaining existing patients.
  • Facilitates resolution of patient problems that doctors/providers or other staff members cannot finalize.
  • Adheres to established quality principles and standards established by the Health Center.
  • Provide care model leadership, identify and help develop clinical and other staff team building to insure productive staff and that clinical staff performs at the top of their license
  • Participate in physician onboarding
  • Ensure overall practice compliance, regularly monitor actions to ensure compliance and take immediate steps to correct any non-compliance or at-risk practices.
  • Other duties as assigned.

Requirements

  • Bachelors degree in Health Management, Business Management, or Health Care related field;
  • Employees currently in role may have substituted experience for education level
  • A minimum of 2 years of experience with a strong management background required; 5 years preferred
  • Certified Physician Practice Manager (CPPM); Medical Group Management Association (MGMA); or Certified Administrator of Physician Practice Management (CAPPM) Certification(s) preferred.
  • Valid drivers license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required
Benefits
  • Unique Mission
  • Innovative leader in integrated care and whole person health
  • Generous PTO
  • Opportunities for advancement
  • Comprehensive Benefit Package
  • 401k with Company match
  • Professional development funds for Licensure and Continuing Education
  • Personal Wellness and Financial Wellness Programs
  • Merit based pay compensation plans
  • Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative managementpolicy developmentproductivity standardsmedication managementpayroll functionsfinancial performance analysisstaff trainingcompliance monitoringpatient care improvementclinical resource utilization
Soft skills
leadershipcommunicationproblem-solvingteam buildingemployee engagementorganizational skillsinterpersonal skillssupervisory skillsconflict resolutionservice orientation
Certifications
Bachelors degree in Health ManagementBachelors degree in Business ManagementBachelors degree in Health Care related fieldCertified Physician Practice Manager (CPPM)Medical Group Management Association (MGMA)Certified Administrator of Physician Practice Management (CAPPM)