Account Director
MERGE
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Oversee and lead all account management processes on our Healthcare team.
- Act as a senior solution-oriented leader who thrives on developing lasting relationships between the client and agency teams.
- Inspire team members to make our strategy, creative, and digital campaigns more innovative, smarter, and more robust.
- Provide strategic leadership for the Account Management team.
- Serve as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of strategies and marketing programs.
- Efficiently balance the dual expectations of the agency and our clients.
- Guide clients by educating them with strategy, ideas, trends, and thought leadership.
- Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency.
- Sign off on materials for reporting to the client.
- Grow business by utilizing experience to identify additional business needs and implement solutions.
- Leverage experience and capabilities to craft strategic and creative solutions for both existing and new business clients.
- Incorporate senior staff from other departments as project objectives or issues warrant.
- Manage and grow a team as a mentor and trusted advisor to account team.
Requirements
- 8-10+ years of account management/consulting experience within an advertising agency, focused on healthcare clients
- Bachelor’s degree and/or equivalent experience
- Experience working in healthcare systems
- Strong background in advertising, online experience, analytics, and strategic planning work.
- Ability to evaluate competitive communications across categories, consumer, service, cultural trends, etc.
- Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
- Advanced client management skills, especially as it relates to expanding business within existing clients
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability.
Benefits
- Meaningful Medical, Dental, Vision, Life Insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementconsultingadvertisinganalyticsstrategic planningclient service strategiescompetitive communications evaluationhealthcare systems experience
Soft Skills
leadershiprelationship buildingteam mentoringproblem-solvingcommunicationpresentationcollaborationattention to detail
Certifications
Bachelor’s degree