Pharmacy System Supervisor – Day Shift

Mercyhealth Wisconsin and Illinois

Pharmacy System Supervisor managing automation, sterile products, and diversion prevention programs. Collaborating with interdisciplinary teams to enhance workflows and ensure regulatory compliance in a healthcare setting.

Posted 7/16/2026full-timeJanesville • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing pharmacy automation systems, ensuring compliance with USP standards, and leading training programs for pharmacy technicians. Proven ability to analyze workflows and implement technology-driven solutions to enhance patient safety and operational efficiency.

Highest-signal resume keywords

Pharmacy Technician LicensePharmacy Technician Certification Board (PTCB)Leadership ExperienceProject Management ExperiencePharmacy Automation Systems Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pharmacy Automation SystemsWorkflow AnalysisPerformance Metrics TrackingQuality Improvement InitiativesTraining Program DevelopmentCompliance ManagementDiversion MonitoringMedication Distribution OptimizationEmployee EvaluationsTechnology-Driven Solutions

Soft Skills

CollaborationDelegationCommunicationFeedback DeliveryTeam Management

Tools & Technologies

Digital Technology Services (DTS)

Certifications & Qualifications

Pharmacy Technician Certification Board (PTCB)Certification Through NHA

Industry Keywords

USP ComplianceSterile IV Room WorkflowsPharmacy ExperiencePatient SafetyMedication Distribution

About the role

Key responsibilities & impact

Manages, trains, and evaluates Automation Coordinators, Sterile Products Coordinators, and Diversion Coordinators
Coordinates work schedules, delegates projects and tracks performance metrics.
Completes employee evaluations and feedback in a timely manner.
Directs building, testing, and maintenance of pharmacy automation systems for optimization and upgrades
Ensures USP and USP compliance and sterile IV room workflows are optimized
Leads diversion monitoring, reporting, and investigation processes
Develops and oversees technician training and competency programs
Collaborates with Digital Technology Services (DTS), Nursing, and other cross-functional leadership on system improvements
Develops policies, ensures compliance, and drives quality improvement initiatives
Analyzes current workflows and recommends technology-driven solutions to improve patient safety, streamlining medication distribution, and reducing waste

Requirements

What you’ll need

Bachelor’s degree in a related field OR 8 years of equivalent experience in lieu of a degree.
3 years pharmacy experience
Previous leadership experience (preferred)
Previous project management experience (preferred)
Pharmacy Technician license in state of practice
Pharmacy Technician Certification Board (PTCB) or certification through NHA required

Benefits

Comp & perks

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities