System Analyst, Clinical
Mercyhealth Wisconsin and Illinois
full-time
Posted on:
Location Type: Office
Location: Rockford • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $61,173 - $94,818 per year
Job Level
Mid-LevelSenior
About the role
- Performs moderate to advanced application maintenance as needed in support of requested changes.
- Updates and maintains required documentation and issues lists.
- Able to provide moderate to advanced levels of design and support.
- Consult with the vendors when needed.
- Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows.
- Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases.
- Will accept and complete new project assignments and will sometimes be asked to lead a project.
- Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate.
- Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other.
Requirements
- Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.
- Prior certification in Epic application preferred.
- Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.
- Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
- Must be able to follow written/oral instructions.
Benefits
- Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
- Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
- Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
- Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
- Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
- Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application maintenancedesign supportworkflow analysisprocess expertiseproject management
Soft skills
leadershipcommunicationproblem-solving
Certifications
Bachelor's DegreeEpic application certificationComputer Application certifications