Insurance Services Rep I

Mercy

Insurance Services Representative responsible for collection and resolution of insurance receivables at Mercy. Communicates effectively and manages high claim volume in a timely manner.

Posted 7/23/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance receivables and revenue cycle processes, with a strong focus on effective communication and customer service in a high-volume environment.

Highest-signal resume keywords

EPIC Resolute Hospital BillingRevenue Cycle Healthcare BillingInsuranceMicrosoft ExcelMicrosoft Word

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Receivables ManagementRevenue Cycle ManagementComputer SkillsKeyboarding Skills

Soft Skills

Communication SkillsCustomer Service Skills

Certifications & Qualifications

HS Degree or Equivalent

About the role

Key responsibilities & impact

responsible for collection and resolution of outstanding insurance receivables
communicate effectively, while accurately and efficiently handling high claim volume
perform duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards

Requirements

What you’ll need

HS Degree or Equivalent
Computer and keyboarding skills
Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle Healthcare billing or insurance
Basic Microsoft Excel and Word knowledge
Communication and customer service skills

Benefits

Comp & perks

medical coverage
dental coverage
vision coverage
paid time off
tuition support
matched retirement plans for team members working 32+ hours per pay period