Insurance Services Representative

Mercy

Insurance Services Representative responsible for collection and resolution of insurance receivables. Communicate effectively while handling unpaid, denied, and underpaid claims at Mercy.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance receivables and resolving claims issues, with a strong focus on communication and customer service within the healthcare revenue cycle.

Highest-signal resume keywords

EPIC Resolute Hospital Billing ExperienceRevenue Cycle Healthcare BillingClaims HandlingCustomer Service SkillsMicrosoft Excel Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance Receivables ManagementClaims ResolutionBilling ProcessesDenial ManagementUnderpayment Handling

Soft Skills

Effective CommunicationCustomer Service

Tools & Technologies

Microsoft Word

Industry Keywords

Healthcare Revenue CycleInsurance ClaimsHigh Claim Volume

About the role

Key responsibilities & impact

collection and resolution of outstanding insurance receivables
handling unpaid, denied and underpaid claims
communicate effectively
handling high claim volume

Requirements

What you’ll need

HS Degree or Equivalent
Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle Healthcare billing or insurance
Basic Microsoft Excel and Word knowledge
Communication and customer service skills

Benefits

Comp & perks

medical coverage
dental coverage
vision coverage
paid time off
tuition support
matched retirement plans