Executive Director, Ambulatory Operations

Mercy

Executive Director optimizing operational performance across Mercy Health’s ambulatory care settings. Leading efficiency initiatives and enhancing patient experience while aligning with strategic objectives.

Posted 6/27/2026full-timeChesterfield • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Drive operational excellence and standardization across ambulatory Specialty and Primary Care services
Lead performance improvement initiatives focused on access, throughput, and patient satisfaction
Partner cross-functionally to align operational strategies with clinical outcomes
Support integration across ambulatory platforms to enhance care delivery and patient experience
Leverage data and analytics to monitor performance, identify trends, and inform strategic decisions
Ensure compliance with regulatory standards and organizational policies

Requirements

What you’ll need

Master’s degree in healthcare administration, Business Administration, or related field required.
Minimum of 10 years of progressive leadership experience in healthcare operations, with a focus on ambulatory care.
Proven track record in operational performance improvement and integration.
Strong analytical skills and experience leading business intelligence functions.
Excellent communication, collaboration, and change management skills.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
tuition support
matched retirement plans for team members working 32+ hours per pay period

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsperformance improvementbusiness intelligenceoperational excellenceregulatory compliance

Soft Skills

leadershipcommunicationcollaborationchange managementanalytical skills

Certifications

Master’s degree in healthcare administrationMaster’s degree in Business Administration