Insurance Services Representative II

Mercy

Insurance Services Representative II responsible for handling insurance receivables and outstanding claims. Seeking effective communication and productive work habits for high claim volume.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for collection and resolution of outstanding insurance receivables
Communicate effectively while accurately and efficiently handling high claim volume
Display quality and productive work habits
Serve as a resource for both management and level I co-workers

Requirements

What you’ll need

HS Degree or Equivalent
1 year revenue cycle or meets position specific duties and responsibilities
EPIC Resolute Hospital Billing or Ambulatory experience
Basic communication and customer service skills
Basic Microsoft Excel and Word knowledge
Basic Computer and keyboarding skills
Prior Revenue Cycle - Healthcare billing or insurance
Intermediate Computer and keyboarding skills
Intermediate Microsoft Excel and Word knowledge
Intermediate communication and customer service skills

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
tuition support
matched retirement plans for team members working 32+ hours per pay period

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EPIC Resolute Hospital BillingAmbulatory experienceHealthcare billingInsuranceMicrosoft ExcelMicrosoft WordComputer skillsKeyboarding skills

Soft Skills

CommunicationCustomer serviceQuality work habitsProductivity

Certifications

HS Degree or Equivalent