Clinical Business Solutions Analyst

Mercy

Clinical Business Solutions Analyst at Mercy providing a liaison between infrastructure teams and healthcare technology. Responsible for technical analysis, functional specifications, and process improvements.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Formulates and defines business scope and objectives as well as infrastructure requirements
Performs functional analysis, requirements definition and application module configuration and testing
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables
Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions
Responsible for the identification of and resolution of gaps in the business processes
Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation
Involved in the installation and tuning of modification, as well as archiving data
Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality
Functions as a primary liaison between Infrastructure teams and internal and external customer teams requiring infrastructure services
Manages and cultivates the infrastructure teams relationships with internal customers and project teams
Marshalls appropriate resources to deliver infrastructure services in support of project deliverables
Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support
Deployment / Implementation planning and executing the implementation of new applications or system integration and testing
Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment
Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology teams
Applies that understanding to make independent practical contributions to moderately complex IT work within Mercy departments or functions
Detail oriented and capable for exploring innovative solutions to solve complex problems and address issues
Experience in clinical systems, including implementations, support, configuration, optimization, etc.

Requirements

What you’ll need

Bachelor's degree in related field, specialized training, or equivalent work experience
Two (2) years of relevant technical or business work experience

Benefits

Comp & perks

Health insurance
Dental coverage
Vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

functional analysisrequirements definitionapplication module configurationdata mappingfunction mappingsecurity setupdata migrationlight programmingtroubleshootingsystem integration

Soft Skills

detail orientedproblem solvingcommunicationrelationship managementcustomer supportcollaborationanalytical thinkinginnovationproject managementconsulting

Certifications

Bachelor's degreespecialized training