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Mercy

Information-Referral Counselor

Mercy

Behavioral Health services provider delivering support to callers entering Mercy Health Care system. Enhance caller experience through knowledge of health issues and community resources.

Posted 4/16/2026part-timeMontana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provides Behavioral Health services for callers
  • Enhances callers' entrance into Mercy Health Care
  • Performs duties and responsibilities in line with Mercy's mission, values, and ethical standards

Requirements

What you’ll need
  • Bachelor's degree required in social work or counseling
  • Ability to communicate orally and in writing
  • Basic phone skills
  • Ability to listen and understand complex situations
  • Understanding of behavioral health issues, facility programs, insurance information, and community resources

Benefits

Comp & perks
  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • tuition support
  • matched retirement plans

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
communicationlisteningunderstanding complex situations
Certifications
Bachelor's degree in social workBachelor's degree in counseling