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Registered Nurse – Ambulatory Care Manager, Population Health
Mercy HealthMercy Health RN care manager coordinating population health services for Toledo patients. Managing chronic conditions, care plans, medications, referrals, and patient outreach remotely with onsite market rounding.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical care management, including care coordination, patient-centered care planning, and chronic disease management. Proficient in conducting needs assessments, medication reviews, and utilizing electronic medical records to enhance patient outcomes.
Highest-signal resume keywords
Registered Nurse LicenseClinical Care ManagementCase Management CertificationPatient-Centered Care PlanningData Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Care ManagementNeeds AssessmentMedication ReviewChronic Disease ManagementCare CoordinationPatient OutreachResource ManagementCare Plan DevelopmentData ManagementElectronic Medical Record Documentation
Soft Skills
Interpersonal CommunicationNegotiation SkillsAnalytical Skills
Certifications & Qualifications
Registered Nurse LicenseCase Management Certification
Industry Keywords
Acute CareHome HealthPatient-Centered CareTransitions of CareCommunity ResourcesAdvanced DirectivesAmbulatory Care
About the role
Key responsibilities & impact- Provide clinical care management services to eligible patients
- Coordinate care to obtain desired health outcomes, improve self-care abilities, and decrease unnecessary costs
- Perform standardized comprehensive needs assessments and address barriers to care
- Align patients with available benefits and resources
- Collaborate with patients, providers, PCPs, specialists, hospitalists, and care teams to develop and implement patient-centered care plans
- Maintain a patient caseload according to department policies
- Identify, enroll, and manage patients in transitions of care, complex case management, and chronic disease management programs
- Review and update care plans according to department protocols
- Perform medication reviews and teach-back education
- Conduct patient outreach and document communications in the electronic medical record
- Identify, execute, and track referrals to care and community resources
- Provide resource management to improve care, patient experience, and utilization
- Assist patients with advance care planning and Advanced Directives
Requirements
What you’ll need- Associate’s Degree in Nursing required
- Active Registered Nurse license in the state of patient care required
- 2–3 years of acute care, home health, or case management experience
- Excellent interpersonal communication and negotiation skills
- Strong analytical, data management, and computer skills
- Bachelor’s Degree in Nursing preferred
- Case Management certification preferred
- Demonstrated success improving the health of a distinct patient population in ambulatory or community settings preferred
- Ability to provide care appropriate to the age and needs of assigned patients
Benefits
Comp & perks- Competitive pay
- Incentives
- Referral bonuses
- 403(b) with employer contributions (when eligible)
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription coverage
- HSA/FSA options
- Life insurance
- Mental health resources and discounts
- Paid time off
- Parental leave
- FMLA leave
- Short- and long-term disability
- Backup care for children and elders
- Tuition assistance
- Professional development support
- Continuing education support