Design Program Manager
Instacart
Senior Program Manager, Financial Crimes
Mercury
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $187,700 - $234,600 per year
Job Level
Senior
About the role
- Lead and develop a team of FinCrime Program Managers responsible for enabling operational excellence across AML and Sanctions domains.
- Partner cross-functionally with Compliance, Legal, Product, Risk Strategy, and additional groups to enhance Mercury’s AML program and drive efficiency using data and technology.
- Drive three foundational program areas: Learning & Development; Technical Enablement; Issue Management.
- Learning & Development: Own new hire onboarding, continuing education, and procedural governance for both AML and Sanctions functions.
- Technical Enablement: Identify tooling and tech needs in partnership with Ops and Engineering, and lead execution of these solutions.
- Issue Management: Track and coordinate risk issues across the Financial Crimes team to ensure visibility, ownership, and timely resolution.
- Build cross-functional alignment with key stakeholders in Risk Strategy, Compliance, Product, Ops, Legal, and Engineering to support both AML and Sanctions initiatives.
- Shape and execute programs that proactively address emerging risks, regulatory changes, and product developments.
- Contribute to FinCrime strategic planning, helping to define org-wide goals and drive progress against them.
- Represent Financial Crimes enablement programs across the Risk function and the broader Mercury organization.
- Some things that might make you successful in a role like this: 8+ years of total experience, including 6+ years working in financial crime, compliance, risk, or operational program management.
- 4+ years of people management experience with a strong track record of developing talent and building high-performing teams.
- Deep knowledge of AML/BSA regulatory requirements, financial crime risk management frameworks, and operational best practices.
- A strong understanding of cross-functional program management, especially within technical and operational environments.
Requirements
- 8+ years of total experience, including 6+ years working in financial crime, compliance, risk, or operational program management.
- 4+ years of people management experience with a strong track record of developing talent and building high-performing teams.
- Deep knowledge of AML/BSA regulatory requirements, financial crime risk management frameworks, and operational best practices.
- A strong understanding of cross-functional program management, especially within technical and operational environments.
- Exceptional judgment, analytical, and communication skills – you can translate strategic priorities into scalable programs and influence senior stakeholders across the company.
- Proven success driving clarity and execution in highly ambiguous, high-stakes environments.
- Experience building and improving programs that support quality, governance, training, tooling, or operational enablement.
- A collaborative mindset and a track record of helping teams align around shared goals and deliver impact together.
- An appreciation for high standards and a passion for elevating team practices and outcomes.
