Senior People Partner – Risk & Banking Ops

Mercury

Senior People Partner Generalist shaping team health at Mercury, a fintech company. Supporting Risk & Banking Operations through innovative people processes and managerial coaching.

Posted 5/28/2026full-timeRemote • California, New York, Oregon • 🇺🇸 United StatesSenior💰 $97,400 - $120,900 per yearWebsite

About the role

Key responsibilities & impact

Deeply understand the business as a whole and act as an HR partner to leadership across Risk & Banking Ops. You’ll be primarily focused on manager to director levels.
Provide a consultative approach that combines HR expertise, business savvy, and intuition to diagnose issues and provide creative HR solutions.
Advise leaders and managers on all things people-related, such as performance management & coaching, employee relations, leveling processes and organizational development.
Support an organization with a variety of different job families and types of roles; from non-exempt ops, to strategy roles.
Keep a finger on the pulse of organizational health, and design interventions as you spot potential challenges or areas of risk.
Partner with cross functional People team colleagues to build impactful programs spanning recruiting, talent management, employee relations, internal mobility, employee engagement.
Drive key talent processes with your client groups including annual performance reviews, talent planning, and compensation cycles

Requirements

What you’ll need

Have a bachelor’s degree or something you feel is equivalent.
Have 2–4 years of experience in a people-facing HR role - preferably at a high growth company.
Be skilled in coaching, facilitation, and influencing colleagues at different levels.
Love building thoughtful, innovative people processes that can scale.
Be willing to say the hard thing and speak up for what you believe in.
Be passionate about tackling problems and solving them in a creative and principled way.
Have a high level of integrity and the ability to handle confidential information discreetly.
Have a passion for working efficiently with great tools, suggest new tools where there are opportunities for improvement, and be willing to learn the tools we are currently using (Radford, Workday, Lattice, Notion).

Benefits

Comp & perks

Health insurance
401(k) matching
Equity (stock options/RSUs)
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

performance managementcoachingemployee relationsorganizational developmenttalent managementcompensation cyclestalent planning

Soft Skills

consultative approachbusiness savvycreativityinfluencingproblem-solvingintegritydiscretioncommunication