Senior Credit Operations Analyst – Loan Operations

Mercury

Senior Credit Operations Analyst building a new loan operations team at Mercury. Manage loan processes and design operational infrastructure as the company transitions to a full bank.

Posted 4/16/2026full-timeRemote • California, New York, Oregon • 🇺🇸 United StatesSenior💰 $119,200 - $165,500 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own loan booking, quality control, disbursements, payoffs, lien tracking, and reconciliation
Design and implement a formal quality control function
Build scalable, bank-grade workflows for loan servicing
Design operational infrastructure for Standby Letters of Credit
Translate operational requirements into system specifications
Establish procedural documentation, SLAs, and control frameworks
Build and maintain loan tapes and operational reporting
Contribute to standing up the broader credit program

Requirements

What you’ll need

5+ years of experience across banking, fintech, or private credit operations
2+ years of experience in credit operations or loan servicing preferred
Strong written communication skills
Experience owning core servicing workflows: booking, disbursements, payoffs, collateral management, or reconciliation
Experience translating operational requirements into system specifications or partnering with product and engineering teams
Prior experience working in full-cycle credit management is a plus
SQL and data skills are useful but not required

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Stock options
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan bookingquality controldisbursementspayoffslien trackingreconciliationoperational infrastructuresystem specificationsoperational reportingSQL

Soft Skills

strong written communication