Senior Product Manager – Mission Control
Mercury
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $200,700 - $250,900 per year
Job Level
About the role
- Own the Mission Control roadmap: Define and drive the strategy and execution plan for Mercury's internal operator platform, keeping pace with Mercury's growth and regulatory requirements.
- Build for the people who run Mercury: Develop deep empathy for the operators who live in Mission Control every day—payment ops, banking engineers, compliance, customer support—and translate their workflows into efficient, elegant tooling they'll rely on.
- Set a high quality bar for internal products: Champion Mercury's design and quality standards in internal tooling, proving that "internal-facing" doesn't mean second class.
- Leverage AI to ship and scale: Identify where AI-powered features and intelligent automation can give operators leverage—helping them work faster, catch issues sooner, and do more with less.
- Define controls and safety: Own the design of role-based access controls, separation of duties workflows, and audit logging that ensure safe, compliant actions across the platform.
- Drive cross-functional alignment: Partner with engineering, design, compliance, risk, and operations to align on priorities and ship outcomes that keep Mercury's banking operations running at their best.
Requirements
- 7+ years of product management experience, ideally in fintech or building operator-facing or internal platforms.
- A track record of shipping high-quality internal tools, admin experiences, or operator platforms—not just building them, but making them something teams are proud to use.
- Deep empathy for internal users who rely on your product to do high-stakes work every single day.
- Genuine excitement about AI as a product tool: you think actively about how AI can make operators faster and more effective, not just as a buzzword but as something you'd build toward.
- Comfort navigating technical complexity—you engage deeply with engineers on systems, data flows, access control, and audit requirements without needing to write the code yourself.
- A strong design sensibility that extends beyond consumer products—you believe every user interface deserves thoughtfulness, even when the user sits inside the company.
- An excellent communicator and collaborator who thrives working across a diverse set of stakeholders and levels of seniority.
Benefits
- base salary
- equity
- benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAI-powered featuresrole-based access controlsaudit logginginternal tools developmentadmin experiencesoperator platformsdesign standardsworkflow optimizationtechnical complexity navigation
Soft Skills
empathycommunicationcollaborationcross-functional alignmentdesign sensibilityproblem-solvingstakeholder engagementstrategic thinkingquality assuranceuser experience focus