Legal Operations Coordinator
Mercury
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $96,700 - $120,900 per year
Job Level
Junior
About the role
- Serve as the first point of contact for all Legal and Legal Ops requests- responding when possible, or gathering key details and routing them to the appropriate team member.
- Keep Legal humming by coordinating team agendas and meetings, and tracking Legal’s software subscriptions and renewals.
- Manage updates to our external facing legal terms (e.g. Terms of Service, Privacy Policy).
- Maintain and improve our SOPs, playbooks, and internal documentation so information is accurate, accessible, and easy to navigate.
- Keep records, trackers, and files organized and up to date, supporting consistency and compliance across the team.
- Lead and support team-wide initiatives such as team feedback cycles.
- Help onboard new firms to our e-billing software, create new matters for billing, and enforce Mercury’s engagement letters and timekeeper rate approvals.
- Address invoicing questions and coordinate with internal teams to resolve issues.
- Manage updates, troubleshooting, and vendor relationships for our legal tech stack to ensure tools run smoothly for the team.
- Train the team on tools and optimize usage.
- Identify opportunities to automate or streamline workflows.
- Onboard new members of the Legal team, including attorneys and operations staff, and support their integration and training.
- Create helpful resources and deliver ongoing training so team members can confidently navigate our systems and processes.
Requirements
- 1+ years of experience in Legal Operations, as a paralegal, or similar role within an in-house legal department or law firm.
- Proficiency with productivity and legal tech tools (Slack, Google Suite, DocuSign, Adobe, SimpleLegal, Zip, Zendesk, and contract management software).
- Proven project management skills and comfort collaborating cross-functionally.
- Excellent organizational skills, attention to detail, and the ability to manage many moving pieces at once.
- Clear and confident communication skills.
- A proactive, resourceful mindset and genuine desire to support the team and elevate our operational maturity.
Benefits
- base salary
- equity (stock options)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Legal Operationsproject managementautomationworkflow optimizationdocument managementinvoicingtrainingonboarding
Soft skills
organizational skillsattention to detailcommunication skillsproactive mindsetresourcefulnesscollaboration